The 2022-2026 HUD OIG Strategic Plan is our governing document for how we will build on our progress and continue evolving over the next 4 years. It is designed to paint a clear and compelling picture of where we are headed. We commit to the following 3 goals, knowing that they will require continued investment in our workforce and staying true to our core values.
Strategic Goal 1 - Influence positive outcomes for HUD programs and operations through timely and relevant oversight
Understanding the long-term nature of organizational change and the scale of HUD’s governing presence, we are cautious to not become complacent or deterred by longstanding challenges. We will continue to identify additional sources of data and look at current data in different ways to identify new and compelling revelations about ways in which HUD can address these problems.
Objective 1.1
Concentrate oversight on high-risk and mission-critical areas and emerging issues
Strategies
✓ Focus our work on the most impactful issues
✓ Be agile and timely when addressing emerging and time-sensitive issues
✓ Develop deep subject-matter expertise
Objective 1.2
Deliver high-quality and objective oversight, outreach, services, and support to stakeholders
Strategies
✓ Continue to conduct strategic outreach with stakeholders to better understand their needs
✓ Take a balanced approach to reporting HUD’s successes and opportunities for improvement
✓ Find new and innovative approaches to assist HUD in addressing its longstanding challenges
Objective 1.3
Make actionable recommendations to drive continuous improvement
Strategies
✓ Be rigorous in developing clear, impactful, and actionable recommendations
✓ Continue to work with HUD to reduce the number of outstanding recommendations
✓ Assess the effectiveness of recommendations on improving HUD programs and operations
Strategic Goal 2 - Optimize HUD’s program success by combating fraud, waste, abuse, and mismanagement
We are committed to developing strategies and better using data to enhance our ability to prevent and detect fraud, enforce program requirements, and inform stakeholders.
Objective 2.1
Assist HUD in strengthening its internal controls to prevent fraud, waste, abuse, and mismanagement
Strategies
✓ Identify improvements to HUD’s internal controls and fraud prevention practices
✓ Share information and tools to help our employees, our partners, and HUD’s program officials prevent and identify fraud
✓ Enhance the tools available to and skills of our employees and Federal partners in the fight against fraud
Objective 2.2
Enhance fraud detection efforts and outreach
Strategies
✓ Improve and expand our outreach to enhance knowledge sharing of red flags, best practices, and fraud identification techniques
✓ Share educational tools and increase outreach to grantees, subrecipients, and industry groups
✓ Enhance the use of data analytics and data sharing to support investigations
Objective 2.3
Develop partnerships and practices to successfully pursue criminal, civil, and administrative remedies
Strategies
✓ Improve and expand our partnerships with law enforcement partners to increase the effectiveness of enforcement activities
✓ Actively consider all available criminal, civil, and administrative remedies, to include governmentwide suspension and debarment, for each substantiated investigation to protect Federal funds
✓ Identify best practices for more effective prosecutions
Objective 2.4
Keep the public informed about red flags and common fraud schemes
Strategies
✓ Leverage social media platforms to promote successful prosecutions and identify bad actors
✓ Broaden the sharing of fraud bulletins in multiple languages
✓ Improve customer engagement tools and training
Strategic Goal 3 - Maximize HUD OIG value through operational excellence
We must promote economy, efficiency, and effectiveness in our operations with the same vigor that we exert in our oversight of HUD. In our pursuit of excellence, we must be willing to hold ourselves to the highest standards. Experiencing change ourselves has the added benefit of providing awareness of the complexities and challenges of change so that we may better understand what it will take for HUD to improve.
Objective 3.1
Model stewardship by enhancing our operational efficiency and effectiveness
Strategies
✓ Strive for continuous improvement in our operations
✓ Increase confidence in the quality of our work products and operations
✓ Continue to mature our risk management program
Objective 3.2
Build data-driven decision making into our business processes
Strategies
✓ Enhance our management information systems
✓ Support our decisions with data
✓ Ensure that we are collecting all necessary data
✓ Find new and meaningful ways to use and visualize our data
Objective 3.3
Enhance efforts to recruit and retain a diverse workforce
Strategies
✓ Expand recruitment outreach to encourage diversity
✓ Emphasize inclusion in our culture
✓ Expand professional development opportunities
Objective 3.4
Envision and enable the workplace of the future
Strategies
✓ Reevaluate physical space needs to sustain the mission
✓ Develop an effective hybrid work environment
✓ Use technology to enhance collaboration and knowledge sharing