Develop and implement training programs to ensure that employee skill levels are developed to meet changing organizational needs to include secondary market training.
Publication Report
2017-KC-0008 | September 21, 2017
Ginnie Mae Did Not Adequately Respond to Changes in Its Issuer Base
The U.S. Department of Housing and Urban Development, Office of Inspector General audited Ginnie Mae’s oversight of nonbanks due to the growth of nonbank issuers in the mortgage servicing industry. Our objective was to determine whether Ginnie Mae… moreRelated Recommendations
Government National Mortgage Association
Develop and implement controls to ensure that policies and procedures for account executives are continually reviewed and updated to reflect changes in Ginnie Mae’s operations.
Develop and implement controls to review issuers to determine the total impact of a large or multiple-issuer default, the maximize-size default Ginnie Mae can adequately execute, and an issuer’s ability to adapt to changing market conditions.
Develop and implement controls to continually assess skills required to meet organizational goals to include a plan to prioritize resources to accommodate changing organizational needs.