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We recommend that the Deputy Assistant Secretary for Public Housing and Voucher Programs enhance SEMAP or develop a new performance measurement process that would identify PHAs with underperforming HCV Programs, which should include an assessment of PHAs’ ability to maximize assistance to house families.

Publication Report

2023-CH-0002 | March 06, 2023

HUD Could Improve Its Process for Evaluating the Performance of Public Housing Agencies’ Housing Choice Voucher Programs

We audited the U.S. Department of Housing and Urban Development’s (HUD) Section Eight Management Assessment Program (SEMAP) based on our report on HUD’s top management challenges for fiscal years 2020 through 2022 and HUD’s strategic goals and objectives… more

Related Recommendations

Public and Indian Housing

  •  
    Status
      Open
      Closed
    2023-CH-0002-001-B
    Closed on September 06, 2023

    We recommend that the Deputy Assistant Secretary for Field Operations Provide additional training and guidance to field office program staff on SEMAP scoring, rating, and verification procedures, including confirmatory reviews, quality control reviews, and adjustments to the SEMAP process.

  •  
    Status
      Open
      Closed
    2023-CH-0002-001-C

    We recommend that the Deputy Assistant Secretary for Field Operations provide training and guidance to field office program staff on SEMAP scoring, rating, and verification procedures, including confirmatory reviews, quality control reviews, and adjustments, as appropriate, for the revised SEMAP process.