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Report Fraud, Waste and Abuse
  • Recommendation Number: 2024-BO-0001-001-A
  • Status: Closed
  • Date Issued: December 18, 2023
Closed Date:
December 18, 2023

We recommend that HUD’s Deputy Assistant Secretary for Single Family Housing update policies and procedures regarding discrimination complaints to ensure consistency among customer service representatives in rerouting these complaints to FHEO.

Publication Report

2024-BO-0001 | December 18, 2023

Opportunities Exist To Improve HUD’s FHA Resource Center’s Routing of Housing Discrimination Inquiries

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Single Family Housing’s Federal Housing Administration (FHA) Resource Center’s handling of housing discrimination inquiries.  We initiated the audit to assist HUD with… more

Related Recommendations

Housing

  •  
    Status
      Open
      Closed
    2024-BO-0001-001-B
    Closed on December 18, 2023

    We recommend that HUD’s Deputy Assistant Secretary for Single Family Housing ensure that the FHA Resource Center updates its training program to ensure that refresher training on housing discrimination is regularly provided to staff (such as monthly, quarterly, semiannually, etc.).