Modify the queries used to generate the schedules of properties that accompany the reports to Congress to consider a larger range of dates to ensure that properties that failed consecutive inspections are appropriately identified on all applicable schedules.
2024-CH-0001 | February 13, 2024
HUD Lacked Adequate Oversight of Multifamily Housing Properties With Failing REAC Scores or Life-Threatening Deficiencies
Housing
- Status2024-CH-0001-003-AOpenClosedClosed on July 10, 2025
- Status2024-CH-0001-003-BOpenClosed
Assess and streamline the processes for preparing, reviewing, and approving the reports as appropriate to ensure that the reports are submitted to Congress on or before the required due date.
2024-BO-0001 | December 18, 2023
Opportunities Exist To Improve HUD’s FHA Resource Center’s Routing of Housing Discrimination Inquiries
Housing
- Status2024-BO-0001-001-AOpenClosedClosed on December 18, 2023
We recommend that HUD’s Deputy Assistant Secretary for Single Family Housing update policies and procedures regarding discrimination complaints to ensure consistency among customer service representatives in rerouting these complaints to FHEO.
- Status2024-BO-0001-001-BOpenClosedClosed on December 18, 2023
We recommend that HUD’s Deputy Assistant Secretary for Single Family Housing ensure that the FHA Resource Center updates its training program to ensure that refresher training on housing discrimination is regularly provided to staff (such as monthly, quarterly, semiannually, etc.).
2024-FO-0002 | November 13, 2023
Audit of FHA’s Fiscal Years 2023 and 2022 Financial Statements
Housing
- Status2024-FO-0002-001-AOpenClosedClosed on August 27, 2024
Develop a plan and a timeline that ensures all due and payable partial claims are transferred to the FOC, and subsequently processed by the FOC.
- Status2024-FO-0002-001-BOpenClosedClosed on June 18, 2024
Develop and implement procedures to i) monitor the transfer of due and payable partial claims from NSC to the FOC for collection, ii) determine the financial statement impact of not referring due and payable partial claims to the FOC, and iii) decide when FHA will record a reclassification entry to accounts receivable for those due and payable partial claims that are not transferred to the FOC timely.
- Status2024-FO-0002-001-COpenClosedClosed on April 08, 2024
Consider accounting implications to the gross HECM loans receivable balance for the $20 million lost in security interests.
- Status2024-FO-0002-001-DOpenClosedClosed on May 07, 2024
Record an adjusting entry to remove the duplicate $44 million from the gross HECM loans receivable balance as of September 30, 2023.
- Status2024-FO-0002-001-EOpenClosedClosed on July 11, 2024
Identify and remove all duplicate transactions from the accounting module and prevent future occurrences.
- Status2024-FO-0002-001-FOpenClosedClosed on August 14, 2024
Develop and enhance training for servicing the HECM portfolio.
- Status2024-FO-0002-001-GOpenClosedClosed on August 15, 2024
Develop corrective procedures to bring the HECM portfolio servicing current, initiate collection proceedings for due and payable loans, redeem the tax certificates for properties for which FHA lost its security interest, and implement a solution to monitor tax payments to prevent tax delinquencies and avoid FHA’s risk of loss in loan security interest.
2023-KC-0005 | June 13, 2023
Servicers Generally Did Not Meet HUD Requirements When Providing Loss Mitigation Assistance to Borrowers With Delinquent FHA-Insured Loans
Housing
- Status2023-KC-0005-001-AOpenClosedClosed on September 26, 2024
Review the loans in our sample that did not receive appropriate loss mitigation options to ensure that the borrowers were remedied by the servicers, when possible, and take administrative actions if appropriate.
- Status2023-KC-0005-001-BOpenClosedClosed on September 26, 2024
Engage with the servicers in our sample to determine reasons for noncompliance and develop a plan to mitigate it going forward.
- Status2023-KC-0005-001-COpenClosedClosed on June 10, 2025
Provide additional guidance and training to servicers to address common loss mitigation issues found during this audit.
- Status2023-KC-0005-001-DOpenClosedClosed on September 23, 2024
Update HUD’s FHA FAQs to clarify current loss mitigation requirements and ensure that outdated guidance is removed.
- Status2023-KC-0005-001-EOpenClosedClosed on May 07, 2025
Update the Save Your Home - Tips to Avoid Foreclosure brochure to include new loss mitigation options as they are introduced and require servicers to send this additional information to delinquent homeowners. This could be done as a redesign of the existing brochure or as addendums to the brochure for temporary programs.
- Status2023-KC-0005-001-FOpenClosedClosed on December 14, 2023
Design and implement a data-driven methodology to determine the appropriate mix of origination and servicing monitoring and desk reviews.
2023-KC-1001 | June 13, 2023
Nationstar Generally Did Not Meet HUD Requirements When Providing Loss Mitigation to Borrowers of Delinquent FHA-Insured Loans
Housing
- Status2023-KC-1001-001-AOpenClosedClosed on September 24, 2024
Review the sampled loans for which borrowers did not receive appropriate loss mitigation options to ensure that the borrowers were remedied by Nationstar, if possible, and take administrative actions if appropriate.
- Status2023-KC-1001-001-BOpenClosedClosed on September 24, 2024
Implement controls and provide employee training to help prevent noncompliance in loss mitigation.
- Status2023-KC-1001-001-COpenClosedClosed on September 23, 2024
Update and implement controls to the Nationstar internal system to ensure the correct application of COVID-19 partial claims.