U.S. flag

An official website of the United States government Here’s how you know

The .gov means it’s official.

Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

The site is secure.

The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Export
Date Issued

Chief Financial Officer

  •  
    Status
      Open
      Closed
    2021-FO-0003-001-D
    Closed on August 27, 2021

    As part of the validation process for CPD’s accrued grant liabilities, review CPD’s accrued grant liabilities estimation methodology to ensure that it is based on verifiable grantee supporting documentation and all assumptions and variables used for the grant accrual estimate were properly established, supported, and documented.

  •  
    Status
      Open
      Closed
    2021-FO-0003-001-E
    Closed on September 23, 2022

    Research the survey responses that resulted in a positive cash on hand balance to determine whether a cash advance exists. If so, the Chief Financial Officer should coordinate with CPD to (1) determine whether the grantees have proper documentation and approvals allowing for cash advances and (2) develop and implement procedures to estimate and account for cash advances for financial reporting purposes.

  •  
    Status
      Open
      Closed
    2021-FO-0003-001-F
    Closed on June 24, 2021

    Investigate other methods for validating CPD’s accrued grant liabilities estimate, including the use of other sampling units, which could provide additional relevant information that can be used to produce more reasonable results and reduce estimation uncertainty to a low level.

  •  
    Status
      Open
      Closed
    2021-FO-0003-001-G
    Closed on August 27, 2021

    Work with the Director of the Office of Multifamily Asset Management and Portfolio Oversight to ensure that all debt owed to HUD is identified, accurately reported in HUD’s financial records, and properly monitored to ensure compliance with applicable laws and regulations.

Housing

  •  
    Status
      Open
      Closed
    2021-LA-0802-001-A
    Closed on December 02, 2020

    Adequately notify homeowners that, due to COVID-19, all FHA refund applications and supporting documents should be sent electronically to avoid delay in processing. This process should include (1) developing and expediting implementation of correspondence sent to homeowners with the application, (2) a notice of operational changes on HUD’s FHA refunds websites, (3) ensuring that HUD’s Does HUD Owe You a Refund website is updated to the most recent FHA Homeowners Fact Sheet, (4) an updated voice message from the call center including an accurate email, and (5) developing an updated script for call center agents for the initial contact with the homeowner, follow up, and contact with homeowners who already submitted their application by mail.

  •  
    Status
      Open
      Closed
    2021-LA-0802-001-B
    Closed on March 22, 2021

    Conduct a privacy impact assessment for accepting homeowner FHA refund applications and supporting documentation that contain PII electronically to identify potential risks and develop and implement plans to mitigate those risks.

  •  
    Status
      Open
      Closed
    2021-LA-0802-001-C
    Closed on October 25, 2021

    Develop and implement written policies and procedures for SFIOD to quickly respond to emergency situations when staff cannot return to the office. Procedures should include steps to quickly notify homeowners of any changes made to the FHA refund process.

Housing

  •  
    Status
      Open
      Closed
    2021-KC-0001-001-A
    Closed on December 09, 2020

    Conduct and make available internal HEROS training for all multifamily HEROS users on how to document the environmental review mitigation measures.

  •  
    Status
      Open
      Closed
    2021-KC-0001-001-B
    Closed on January 27, 2021

    Establish and implement written procedures specifying which multifamily employees are required to upload mitigation resolutions after construction completion and at final endorsement.

  •  
    Status
      Open
      Closed
    2021-KC-0001-001-C
    Closed on January 29, 2021

    Upload the 17 missing mitigation resolutions and the 1 missing radon testing document into HEROS for the projects in this finding.

  •  
    Status
      Open
      Closed
    2021-KC-0001-001-D
    Closed on September 03, 2021

    Strengthen HEROS or internal procedures to add an additional requirement confirming that the mitigation resolutions have been uploaded at final endorsement.

  •  
    Status
      Open
      Closed
    2021-KC-0001-001-E
    Closed on April 21, 2021

    Strengthen HEROS by adding a column on the dashboard to show the progress of the overall mitigation status.

Housing

  •  
    Status
      Open
      Closed
    2020-CH-0005-001-A
    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Develop and implement an action plan that includes sufficient policies, procedures, and controls that address households living in multifamily housing units having a sufficient supply of safe drinking water […]


    Status

    In April 2022, HUD created draft standard operating procedures to address lead in the water of its multifamily housing units. On May 11, 2023, HUD published its National Standards for the Physical Inspection of Real Estate (NSPIRE) regulations that addressed lead in the water. Further, on June 30, 2023, HUD published its Implementation of National Standards for the Physical Inspection of Real Estate Administrative Procedures, which requires property owners and agents to provide information about water supply providers and water safety alerts, if applicable, prior to the commencement of a Real Estate Assessment Center (REAC) inspection. As a result, the Office of Multifamily Housing is revising its procedures and consulting with the Office of Lead Hazard Control and Healthy Homes (OLHCHH). As of February 2025, the OIG was waiting for additional information from the Office of Multifamily Housing demonstrating whether it has addressed the recommendation.


    Analysis

    To fully address this recommendation, the Office of Multifamily Housing must provide evidence of an action plan that includes its procedures that address households living in multifamily units to ensure that they have a sufficient supply of safe drinking water.

    Implementation of this recommendation will enable HUD to have sufficient oversight and control activities in place to ensure households living in multifamily housing have a sufficient supply of safe drinking water.

Chief Financial Officer

  •  
    Status
      Open
      Closed
    2019-OE-0002-03
    Sensitive
    Sensitive

    Sensitive information refers to information that could have a damaging import if released to the public and, therefore, must be restricted from public disclosure.

    Closed on January 17, 2023

    The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.

  •  
    Status
      Open
      Closed
    2019-OE-0002-06
    Sensitive
    Sensitive

    Sensitive information refers to information that could have a damaging import if released to the public and, therefore, must be restricted from public disclosure.

    Closed on January 10, 2023

    The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.

Housing

  •  
    Status
      Open
      Closed
    2020-KC-1001-001-A
    $377,108
    Questioned Costs

    Recommendations with questioned costs identify costs: (A) resulting from an alleged violation of a law, regulation, contract, grant, or other document or agreement governing the use of Federal funds; (B) that are not supported by adequate documentation (also known as an unsupported cost); or (C) that appear unnecessary or unreasonable.

    Closed on June 14, 2021

    Require the Englewood Apartments’ owner to repay HUD from non-project funds the projected $377,108 in housing assistance payments for tenants who were not eligible for assistance.

  •  
    Status
      Open
      Closed
    2020-KC-1001-001-B
    $24,295
    Questioned Costs

    Recommendations with questioned costs identify costs: (A) resulting from an alleged violation of a law, regulation, contract, grant, or other document or agreement governing the use of Federal funds; (B) that are not supported by adequate documentation (also known as an unsupported cost); or (C) that appear unnecessary or unreasonable.

    Closed on June 14, 2021

    Require Englewood Apartments to support that $24,295 in unsupported housing assistance payments was eligible and accurate. Englewood Apartments’ owner should repay any subsidy overpayments to HUD from non-project sources. Further, the owner should reimburse tenants for overcharged rents or enter into a repayment agreement with tenants who were undercharged due to nondisclosure of income.

  •  
    Status
      Open
      Closed
    2020-KC-1001-001-C
    Closed on April 08, 2021

    Require the Englewood Apartments’ owner to implement appropriate controls, including a formalized process, to use when conducting initial certifications and interim and annual recertifications to ensure that tenants are eligible, housing assistance payments are accurate, and tenant files contain all required documentation to comply with HUD’s and its own requirements. In addition, the updated controls should ensure a layer of management oversight to review all certifications before final approval until such time as onsite management is trained and has been proven to follow HUD’s and its own requirements.

  •  
    Status
      Open
      Closed
    2020-KC-1001-001-D
    Closed on March 02, 2021

    Ensure that the owner, management agent, and staff complete training to ensure that they understand their duties, including HUD’s and local tenant eligibility and certification requirements.

  •  
    Status
      Open
      Closed
    2020-KC-1001-001-E
    Closed on December 22, 2021

    Monitor Englewood Apartments to ensure that its staff properly maintains tenant files and completes required certifications in accordance with HUD’s and its own requirements.