We recommend that the Deputy Assistant Secretary for Field Operations provide training and guidance to field office program staff on SEMAP scoring, rating, and verification procedures, including confirmatory reviews, quality control reviews, and adjustments, as appropriate, for the revised SEMAP process.
2023-CH-0002 | March 06, 2023
HUD Could Improve Its Process for Evaluating the Performance of Public Housing Agencies’ Housing Choice Voucher Programs
Public and Indian Housing
- Status2023-CH-0002-001-COpenClosed
2023-FW-0001 | March 03, 2023
CDBG-DR Program Generally Met Low- and Moderate-Income Requirements
Community Planning and Development
- Status2023-FW-0001-001-AOpenClosed$666,666Questioned Costs
Recommendations with questioned costs identify costs: (A) resulting from an alleged violation of a law, regulation, contract, grant, or other document or agreement governing the use of Federal funds; (B) that are not supported by adequate documentation (also known as an unsupported cost); or (C) that appear unnecessary or unreasonable.
Closed on February 03, 2025We recommend that the Director of CPD’s Office of Disaster Recovery review the one grantee with a grant totaling $666,666 that did not meet the overall LMI requirement and address the noncompliance.
- Status2023-FW-0001-001-BOpenClosedClosed on May 31, 2023
We recommend that the Director of CPD’s Office of Disaster Recovery update DRGR’s QPR to include information on the progress towards compliance with the overall LMI benefit based on the total amount of the grant.
- Status2023-FW-0001-001-COpenClosed
We recommend that the Director of CPD’s Office of Disaster Recovery adopt LMI benchmarking to ensure that grantees budget adequate funds to LMI at significant milestones in the grant lifecycle.
- Status2023-FW-0001-001-DOpenClosedClosed on August 07, 2025
We recommend that the Director of CPD’s Office of Disaster Recovery make changes to the action plan process so that the action plan calculates an overall LMI percentage.
2021-OE-0011b | February 28, 2023
Improvements are Needed to the U.S. Department of Housing and Urban Development's Processes for Monitoring Elevated Blood Lead Levels and Lead-Based Paint Hazards in Public Housing
Public and Indian Housing
- Status2021-OE-0011b-02OpenClosedClosed on November 13, 2023
Create a plan and timeline that outlines OFO’s proposal to make necessary improvements to the EBLL tracker, such as moving it to a different platform.
- Status2021-OE-0011b-03OpenClosedClosed on August 25, 2023
Provide field office staff access to historical data in the EBLL tracker to be readily available as needed, with adequate protection of PII.
- Status2021-OE-0011b-04OpenClosedClosed on December 08, 2023
Update the EBLL tracker to show whether one or multiple children have an EBLL and whether the unit, building, or development previously had an EBLL reported.
- Status2021-OE-0011b-05OpenClosedClosed on December 08, 2023
Update the EBLL tracker by including which data fields are required, establishing what type of information can be entered into each data field, and disallowing case closure if required information is missing.
- Status2021-OE-0011b-06OpenClosedPriorityPriority
We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
Closed on September 10, 2025PIH in coordination with other HUD offices as necessary, research and address potential causes of the variance in the number of EBLL cases among States on the EBLL tracker and identify solutions that are within HUD's control.
Corrective Action Taken
On September 10, 2025, HUD took action to close priority recommendation 6 from HUD OIG Evaluation Report 2021-OE-0011b, Improvements are Needed to HUD’s Processes for Monitoring Elevated Blood Lead Levels and Lead-Based Paint Hazards in Public Housing, issued February 28, 2023. HUD’s Office of Public and Indian Housing, Office of Field Operations (OFO), conducted research and comparative analysis of nine identified field offices and PHAs with unreported elevated blood lead levels (EBLL) and obtained the missing documentation and entered it into the EBLL tracker. Additionally, OFO revised the EBLL tracker job aid, published new EBLL guidance, held office hours and group and individual trainings for OFO staff, and developed a PowerBI dashboard to accompany the EBLL tracker to allow for the visual monitoring of EBLL cases with outstanding or nearing deadlines. These corrective actions have increased the effectiveness of the EBLL tracker and enhanced the accuracy of HUD records. HUD can now ensure that EBLL cases are both reported and recorded in the EBLL tracker appropriately so that it can track progress towards addressing EBLLs and close EBLL cases in a timely manner.
- Status2021-OE-0011b-07OpenClosedClosed on February 28, 2023
Create a plan and timeline that outlines OFO’s proposal to move the LBPR tracker to a different platform.
- Status2021-OE-0011b-08OpenClosedClosed on March 07, 2024
Develop a timeliness standard in the LBPR tracker to establish expectations for how often field office staff must reach out to PHAs on the LBPR tracker to discuss measures that will resolve cases in a timely manner.
Lead Hazard Control
- Status2021-OE-0011b-01OpenClosedPriorityPriority
We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
Update HUD regulations, policies, and procedures following the regulatory process required by the amended Lead Safe Housing Rule, in consideration of CDC's lowered BLRV of 3.5 ug/dL.
Status
On January 17, 2025, HUD published a Federal Register notice to modify its EBLL threshold under its Lead Safe Housing Rule from to 5 to 3.5 micrograms of lead per deciliter of blood (µg/dL) for a child under the age of 6, consistent with the Centers for Disease Control and Prevention's current blood lead reference value of 3.5 µg/dL.
As of July 17, 2025, the Office of Lead Hazard Control and Healthy Homes (OLHCHH) informed HUD OIG that HUD has drafted a joint notice for HUD offices impacted by the modified elevated blood lead level (EBLL) threshold. These offices include OLHCHH, the Office of Community Planning and Development (CPD), the Office of Multifamily Housing Programs (MF), and the Office of Public and Indian Housing (PIH).
OLHCHH’s timeline to finish implementing the recommendation:
- The notice will enter the clearance process by the end of August.
- CPD, MF, PIH, and OLHCHH will publish the final joint notice by September 30, 2025.
The estimated completion date for these actions is September 30, 2025. The original estimated completion date was June 30, 2024, and was revised to account for the time required to (1) receive and review public comments on HUD’s proposed change to the EBLL threshold and (2) coordinate the implementation of the EBLL threshold change across the impacted HUD offices.
Analysis
To fully address this recommendation, OLHCHH must provide evidence that HUD has updated its regulations, policies, and procedures so that they are consistent with CDC’s lowered BLRV of 3.5 ug/dL.
Implementation of this recommendation will help ensure children living in public housing with EBLLs receive effective environmental interventions.
2021-OE-0007 | February 17, 2023
HUD’s Robotic Process Automation Program Was Not Efficient or Effective
Chief Information Officer
- Status2021-OE-0007-01OpenClosed
Identify short- and long-term plans for the RPA program that align its capabilities, staffing needs, funding projections, and mission needs.
- Status2021-OE-0007-02OpenClosed
Implement procedures to capture and monitor centralized logs to maintain appropriate visibility into bot activities and provide for auditability of bot actions.
- Status2021-OE-0007-03OpenClosed
Implement procedures to periodically review RPA system access and remove access for users that are not authorized or no longer have a need to use the system.
- Status2021-OE-0007-04OpenClosed
Implement procedures to ensure that attended bots use the security rights and credentials of the attending user.
2023-KC-0002 | February 14, 2023
HUD Did Not Sufficiently Flag Unacceptable Physical Condition Scores To Assess Its Controlling Participants
Housing
- Status2023-KC-0002-001-AOpenClosedClosed on July 09, 2024
Implement a quality control review to ensure that successive below-60 REAC inspection score flags are entered into APPS.
- Status2023-KC-0002-001-BOpenClosedClosed on March 11, 2024
Update APPS to automatically flag a property that receives successive below-60 REAC inspection scores.
2023-NY-0001 | January 30, 2023
HUD’s Communication to Homeowners About COVID-19 Policies
Housing
- Status2023-NY-0001-001-AOpenClosedClosed on May 26, 2023
We recommend that the Deputy Assistant Secretary for Single Family Housing update its COVID-19 Resources for Homeowners webpage to clearly communicate that homeowners who had not previously requested forbearance by September 30, 2021, are eligible to request forbearance from their servicer through the end of the COVID-19 National Emergency.