LoanDepot.com Did Not Have a Sufficient Quality Control Program for FHA-Insured Loans
We audited loanDepot.com to evaluate its quality control (QC) program for originating and underwriting Single Family Federal Housing Administration (FHA)-insured loans. We selected loanDepot for review based on its loan volume and delinquency rate and because its rate of self-reporting loans to HUD when it identified fraud, material misrepresentations, and other material findings that it could not mitigate was below average for more than a…
March 04, 2025
Report
#2025-NY-1002
Opportunities Exist for CPD To Improve Collection of Disaster Recovery Grantee Data for Non-Federal Match Activities
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG) is auditing the use of Community Development Block Grant Disaster Recovery (CDBG-DR) funds as non-Federal match for the Federal Emergency Management Agency’s (FEMA)Public Assistance Program. Our objectives are to determine whether four CDBG-DR grantees made improper payments and whether the Office of Community Planning and Development’s…
February 28, 2025
Report
#2025-FW-0801
CMG Mortgage, Inc., Did Not Have a Sufficient Quality Control Program for FHA-Insured Loans
We performed an audit of CMG Mortgage, Inc., to evaluate its quality control (QC) program for originating and underwriting Single Family Federal Housing Administration (FHA)-insured loans. We selected CMG for review based on its loan volume and delinquency rate and because its rate of self-reporting loans to HUD when it identified fraud, material misrepresentations, and other material findings that it could not mitigate was below average…
February 27, 2025
Report
#2025-NY-1001
Grantees Were Delayed in Completing National Disaster Resilience Program Activities, but Remain On Track to Accomplish Goals
We audited the project activity status for 12 grantees that received funds under the U.S. Department of Housing and Urban Development’s (HUD) Community Development Block Grant (CDBG) National Disaster Resilience (NDR) grant to determine whether the grantees have accomplished or are on track to accomplish the goals of the activities outlined in their action plans. We found that NDR grantees should be able to accomplish their program goals by…
February 21, 2025
Report
#2025-FW-0001
Carrington Mortgage Misapplied FHA's Foreclosure Requirements
We performed an audit of Carrington Mortgage’s compliance with Federal Housing Administration (FHA) requirements for foreclosures that started in 2022. Pursuant to the Coronavirus Aid, Relief and Economic Security Act (CARES Act), as extended by the Secretary, from March 18, 2020, through July 31, 2021, there was a pause on new and ongoing foreclosures for FHA single‐family mortgages for homes that remained occupied. We selected Carrington…
January 30, 2025
Report
#2025-KC-1002
MidFirst Bank Misapplied FHA’s Foreclosure Requirements
We performed an audit of MidFirst’s compliance with Federal Housing Administration (FHA) requirements for foreclosures that started in 2022. Pursuant to the Coronavirus Aid, Relief and Economic Security Act (CARES Act), as extended by the Secretary, from March 18, 2020, through July 31, 2021, there was a pause on new and ongoing foreclosures for FHA single‐family mortgages for homes that remained occupied. We selected MidFirst Bank because…
January 28, 2025
Report
#2025-KC-1001
FHA’s Office Of Asset Sales Did Not Have Adequate Information To Measure Its Loan Sales’ Program Success
We audited the Federal Housing Administration (FHA), Office of Asset Sales’ U.S. Department of Housing and Urban Development (HUD)‐Held Vacant Loan Sales (HVLS) program. The audit objective was to assess the extent to which HUD tracks and measures its loan sales’ program success and its achievement of mission outcomes as they relate to the Affordable Housing Action Plan. HUD did not have adequate information to measure its loan sales’…
December 02, 2024
Report
#2025-KC-0001
Status of Puerto Rico Electrical System Enhancements Efforts
We reviewed the Puerto Rico Department of Housing’s (PRDOH) Electrical Power System Enhancements and Improvements programs to provide (1) background and funding information, (2) an update on the status of the programs and their progress, and (3) other relevant program information for interested stakeholders including Congress and the public. The U.S. Department of Housing and Urban Development (HUD) provided its grantee, PRDOH, $1.93…
August 09, 2024
Report
#2024-FW-1004
HUD’s FHA Appraiser Roster is Generally Reliable but Opportunities to Improve Data Management Exist
We audited HUD’s management of its FHA appraiser roster to determine whether the roster was accurate and reliable. We selected this review because a prior audit identified weaknesses related to roster oversight and because this topic aligns with HUD’s strategic goals related to promoting home ownership and strengthening its internal capacity, as well as increased interest in the appraisal process. HUD’s FHA appraiser roster was…
July 30, 2024
Report
#2024-NY-0001
Servicers Followed the COVID-19 Foreclosure Moratorium Requirements but Could Have Better Communicated the Requirements to Borrowers
Servicers followed the COVID-19 pandemic foreclosure moratorium requirements. However, they could have better communicated the moratorium requirements to delinquent borrowers who were subject to foreclosure proceedings. This situation occurred because HUD did not require servicers to notify borrowers directly about the foreclosure moratorium and that occupancy would pause the foreclosure process. Borrowers who were not informed…
May 24, 2024
Report
#2024-KC-0002
HUD Can Improve Its Loan Purchaser Qualification Vetting To Better Achieve Its Mission Objectives
We audited the Federal Housing Administration (FHA), Office of Asset Sales’ U.S. Department of Housing and Urban Development (HUD)-Held Vacant Loan Sales (HVLS) program. The audit objective was to assess the extent to which HUD achieved its mission objectives for a 2022 vacant loan sale. We noted deficiencies in 52 of 53 HUD-approved applications within the reviewed vacant loan sale. These deficiencies occurred in transactions…
April 18, 2024
Report
#2024-KC-0001
The Puerto Rico Housing Finance Authority’s Homebuyer Assistance Program Positively Impacted Participants but May Not Have Distributed Disaster Recovery Funds Equitably
We audited the Puerto Rico Housing Finance Authority’s (PRHFA) Homebuyer Assistance Program (HBA), which provides eligible applicants with closing costs and downpayment assistance for the purchase of a primary residence. The U.S. Department of Housing and Urban Development (HUD) provided its grantee, the Puerto Rico Department of Housing (PRDOH), $495 million in Community Development Block Grant Disaster Recovery funds for HBA Our…
March 19, 2024
Report
#2024-FW-1003
After More Than 6 Years, The City of New Orleans’ National Disaster Resilience Project Activities Had Made Little Impact on Resilience
In January 2017, HUD awarded the City $141.2 million in Community Development Block Grant National Disaster Resilience grant funding for disaster resilience. HUD designed the grant to give states flexibility in planning program activities and help state and local communities recover from past disasters, while also improving their infrastructure to withstand future extreme events through strategic community investments. The City initially…
March 11, 2024
Report
#2024-FW-1002
Opportunities Exist To Improve HUD’s FHA Resource Center’s Routing of Housing Discrimination Inquiries
We audited the U.S. Department of Housing and Urban Development (HUD), Office of Single Family Housing’s Federal Housing Administration (FHA) Resource Center’s handling of housing discrimination inquiries. We initiated the audit to assist HUD with ensuring that the FHA Resource Center (1) provided accurate and complete information on potential housing discrimination to its customers and (2) ensured that instances of potential housing…
December 18, 2023
Report
#2024-BO-0001
CPD Could Improve the Timing of Delivery of Disaster Recovery Funding
From 2001 to 2022, the Community Development Block Grant - Disaster Recovery program provided almost $98 billion to states, cities, counties, and territories to help them recover from disasters. Administering disaster recovery has been a recurring U.S. Department of Housing and Urban Development (HUD) top management challenge since 2018. Therefore, we audited the disaster recovery program to determine whether the Office of Community…
December 15, 2023
Report
#2024-FW-0002
The Puerto Rico Department of Housing Should Enhance Its Fraud Risk Management Practices
We audited the Puerto Rico Department of Housing’s (PRDOH) fraud risk management practices to assess the maturity of its antifraud efforts. HUD heavily relies on its grantees to detect and prevent fraud, waste, and abuse and PRDOH is HUD’s second largest Community Development Block Grant Disaster Recovery and Mitigation (CDBG-DR and CDBG-MIT) grantee with over $20 billion in block grant funding. Our objective was to assess PRDOH’s…
October 27, 2023
Report
#2024-FW-1001
Preventing Duplication of Benefits When Using Community Development Block Grant Disaster Recover and Mitigation Funds
We performed an audit examining HUD’s efforts to prevent duplication of benefits when using Community Development Block Grant (CDBG) Disaster Recovery and Mitigation funds. Our objective was to determine how the U.S. Department of Housing and Urban Development (HUD) assesses the adequacy of grantee procedures to prevent a duplication of benefits, both before and after grant execution.
HUD certified grantees’ high-level processes for…
October 24, 2023
Report
#2024-FW-0001
Disaster Recovery Data Portal
We performed an audit related to the U.S. Department of Housing and Urban Development’s (HUD) Disaster Recovery Data Portal. The Disaster Recovery Data Portal is a technological solution planned by HUD to facilitate the rapid and secure transmission of data from the Federal Emergency Management Agency (FEMA) to HUD’s Community Development Block Grant Disaster Recovery grantees. We performed the work because HUD needs a solution to…
July 21, 2023
Report
#2023-FW-0003
State of California, 2018 Disasters Owner-Occupied Rehabilitation and Reconstruction Program
We selected the State of California’s 2018 disaster owner-occupied rehabilitation and reconstruction program to audit after an internal risk assessment of disaster grantees showed the grant was newer and had not yet disbursed the majority of its funding. The State received more than $1 billion for the 2018 disasters. Our audit objective was to determine what the State is considering and to what extent resilience-based mitigation…
July 13, 2023
Report
#2023-FW-1004
Nationstar Generally Did Not Meet HUD Requirements When Providing Loss Mitigation to Borrowers of Delinquent FHA-Insured Loans
We audited Nationstar Mortgage, LLC’s (doing business as Mr. Cooper (Nationstar)) compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended. We concurrently conducted a nationwide audit of servicers’ compliance with the U.S. Department of Housing and Urban Development’s (HUD) COVID-19 loss mitigation requirements (HUD Office of Inspector…
June 13, 2023
Report
#2023-KC-1001