HUD Could Improve Its Field Service Management Quality Assurance Surveillance Plans
We audited the U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Procurement Officer’s use of its quality assurance surveillance plan (QASP) for its Atlanta Homeownership Center field service management (FSM) housing contracts. We initiated the audit to support HUD’s priority on increasing efficiency in procurement. An assessment of HUD’s use of its QASP, as part of its 3.10 FSM 5-year contract solicitation…
March 30, 2023
Report
#2023-BO-0002