End of Preliminary Research – Program Management Improvement Accountability Act of 2016
The Office of Evaluation began preliminary research related to the Program Management Improvement Accountability Act (PMIAA) of 2016. The objective was to determine how HUD has implemented and complied with the requirements of PMIAA. After completing informational interviews with HUD officials and reviewing related documentation, we have determined that a full evaluation is premature at this time because HUD is still implementing…
April 28, 2023
Memorandum
#2022-OE-0006
HUD Could Improve Its Field Service Management Quality Assurance Surveillance Plans
We audited the U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Procurement Officer’s use of its quality assurance surveillance plan (QASP) for its Atlanta Homeownership Center field service management (FSM) housing contracts. We initiated the audit to support HUD’s priority on increasing efficiency in procurement. An assessment of HUD’s use of its QASP, as part of its 3.10 FSM 5-year contract…
March 30, 2023
Report
#2023-BO-0002
HUD Did Not Sufficiently Flag Unacceptable Physical Condition Scores To Assess Its Controlling Participants
We found 13 properties with consecutive REAC scores below 60 that were missing the required flags in HUD’s Active Partners Performance System (APPS) for unacceptable physical condition. This condition occurred because HUD did not have a quality control program to ensure that the account executives manually entered the flags into APPS and there was no automated process for flagging a property once it received the second consecutive below-…
February 14, 2023
Report
#2023-KC-0002
HUD’s Communication to Homeowners About COVID-19 Policies
We audited the U.S. Department of Housing and Urban Development’s (HUD) efforts to proactively communicate information related to the coronavirus disease of 2019 (COVID-19) to homeowners with Federal Housing Administration (FHA)-insured mortgages. We initiated this work based on a U.S. Government Accountability Office report that identified helping borrowers understand the protections available to them as a key challenge and prior audit…
January 30, 2023
Report
#2023-NY-0001
Audit of FHA’s Fiscal Years 2022 and 2021 Financial Statements
We contracted with the independent public accounting firm of CliftonLarsonAllen LLP (CLA) to audit the financial statements of FHA as of and for the fiscal years ended September 30, 2022 and 2021, and to provide reports on FHA’s 1) internal control over financial reporting; and 2) compliance with laws, regulations, contracts, and grant agreements and other matters. Our contract with CLA required that the audit be performed in accordance…
November 16, 2022
Report
#2023-FO-0003
Challenges Faced by Section 232 Nursing Homes During the Pandemic
We conducted a limited review of nursing home owners to identify their operational challenges and needs of nursing homes in responding to the Coronavirus Disease 2019 (COVID-19) pandemic. Our objective was to determine the biggest challenges operators of Section 232 nursing home facilities face related to the COVID-19 pandemic and whether nursing homes are prepared to meet their future financial obligations. Most of the owners who…
March 29, 2022
Memorandum
#2022-KC-0801
Approximately 31,500 FHA-Insured Loans Did Not Maintain the Required Flood Insurance Coverage in 2020
Develop a control to detect loans that did not maintain the required flood insurance to put $1.5 billion to better use by avoiding potential future costs to the FHA insurance fund from inadequately insured properties.
Corrective Action Taken
In November 2022, FHA published the Acceptance of Private Flood Insurance for FHA-Insured Mortgages final rule (Docket No. FR-6084-F-02) in the Federal Register and issued Mortgagee Letter 2022-18,…
March 22, 2022
Report
#2022-KC-0002
HUD Did Not Always Comply With Its Internal Guide When Transitioning Offices From Mandatory to Maximum Telework During the COVID-19 Pandemic
We audited the U.S. Department of Housing and Urban Development’s (HUD) transitioning of offices from mandatory to maximum telework during the coronavirus disease 2019 (COVID-19) pandemic, based on a request from Representative Gerald Connolly, to review whether HUD was employing best practices and existing guidance when deciding whether or when to require Federal employees to return to their offices. Transitioning an office to maximum…
February 15, 2022
Report
#2022-CH-0002
HUD Did Not Have Adequate Controls in Place to Track, Monitor, and Issue FHA Refunds Owed to Homeowners
We audited the U.S. Department of Housing and Urban Development’s (HUD) oversight of Federal Housing Administration (FHA) refunds based on a hotline complaint alleging that HUD was trying to make it difficult for claimants to obtain refunds or discourage them from pursuing the refunds, which are due to eligible homeowners from the unearned portion of the upfront mortgage insurance premium paid. Our audit found the allegations from the…
January 07, 2022
Report
#2022-LA-0001
FHA Borrowers Did Not Always Properly Receive COVID-19 Forbearances From Their Loan Servicers
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), completed an audit to determine whether FHA-insured borrowers properly received the COVID-19-related forbearance. The Coronavirus Aid, Relief, and Economic Security Act (CARES Act), signed into law on March 27, 2020, provided a mortgage payment forbearance option for all borrowers who suffered a financial hardship due to the COVID-19 national…
December 15, 2021
Report
#2022-KC-0001