HUD Addressed Multifamily Mortgage Application Processing Delays, but Additional Action Is Needed To Manage Future Backlogs
We audited the U.S. Department of Housing and Urban Development (HUD), Office of Multifamily Housing Programs’ efforts to address multifamily mortgage application processing delays. When applications for these loans are delayed, it slows the production and availability of affordable multifamily housing units. During the COVID-19 pandemic, HUD took action to eliminate a backlog of over 500 applications waiting to be assigned to…
August 09, 2024
Report
#2024-NY-0002
HUD Can Improve Its Loan Purchaser Qualification Vetting To Better Achieve Its Mission Objectives
We audited the Federal Housing Administration (FHA), Office of Asset Sales’ U.S. Department of Housing and Urban Development (HUD)-Held Vacant Loan Sales (HVLS) program. The audit objective was to assess the extent to which HUD achieved its mission objectives for a 2022 vacant loan sale. We noted deficiencies in 52 of 53 HUD-approved applications within the reviewed vacant loan sale. These deficiencies occurred in transactions…
April 18, 2024
Report
#2024-KC-0001
Opportunities Exist To Improve HUD’s FHA Resource Center’s Routing of Housing Discrimination Inquiries
We audited the U.S. Department of Housing and Urban Development (HUD), Office of Single Family Housing’s Federal Housing Administration (FHA) Resource Center’s handling of housing discrimination inquiries. We initiated the audit to assist HUD with ensuring that the FHA Resource Center (1) provided accurate and complete information on potential housing discrimination to its customers and (2) ensured that instances of potential housing…
December 18, 2023
Report
#2024-BO-0001
Approximately 31,500 FHA-Insured Loans Did Not Maintain the Required Flood Insurance Coverage in 2020
Develop a control to detect loans that did not maintain the required flood insurance to put $1.5 billion to better use by avoiding potential future costs to the FHA insurance fund from inadequately insured properties.
Corrective Action Taken
In November 2022, FHA published the Acceptance of Private Flood Insurance for FHA-Insured Mortgages final rule (Docket No. FR-6084-F-02) in the Federal Register and issued Mortgagee Letter 2022-18,…
March 22, 2022
Report
#2022-KC-0002
Evaluation Closure – Federal Housing Administration Residency Requirements
In June 2020, we received letters from members of Congress, including the chairpersons of the House Committee on Financial Services and Oversight and Investigation Subcommittee, expressing concern that the U.S. Department of Housing and Urban Development (HUD) imposed a new, nonpublic, and legally erroneous policy that prohibited issuing Federal Housing Administration (FHA)-insured loans to Deferred Action for Childhood Arrivals (DACA)…
March 30, 2021
Memorandum
#2021-OE-0002
Contaminated Sites Pose Potential Health Risks to Residents at HUD-Funded Properties
The West Calumet Housing Complex (WCHC), located in East Chicago, IN, was a public housing development that opened in 1972 on top of a former lead smelting plant. HUD and other agencies missed multiple opportunities to identify site contamination at WCHC. As a result, WCHC residents continued living in unsafe conditions for decades, and inadequate oversight led to the lead poisoning of children in WCHC. Between 2005 and 2015, a…
February 14, 2021
Report
#2019-OE-0003
Englewood Apartments Did Not Comply With Tenant Eligibility and Recertification Requirements
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General, audited Englewood Apartments’ Project-Based Section 8 Rental Assistance program based on a request from HUD’s Region 7 Office of Multifamily Housing Programs. HUD conducted a management and occupancy review in January 2018 to assess the overall quality of management and services provided in accordance with HUD guidelines and instructions. Overall…
June 08, 2020
Report
#2020-KC-1001
CitiMortgage, Inc., O’Fallon, MO, Improperly Filed for FHA-HAMP Partial Claims Before Completing the Loan Modifications and Reinstating the Loans
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General audited CitiMortgage’s processing of partial claims. Our audit objective was to determine whether CitiMortgage filed for partial claims only after completing the loan modifications and reinstating the loans.
CitiMortgage improperly filed for 66 partial claims before completing the loan modifications and reinstating the loans. The Federal Housing…
March 04, 2018
Report
#2018-KC-1001
New Horizons, Kansas City, MO, Received Improper Section 8 Housing Assistance Payments
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General audited the Section 8 housing assistance payments program of the New Horizons project in Kansas City, MO. Our objective was to determine whether New Horizons properly verified tenants’ eligibility, requested assistance only for tenants living in the units, retained tenant files for the required period, and properly collected and deposited tenant rents…
March 02, 2017
Report
#2017-KC-1002
Final Action Memorandum: Purchaser of HUD-Insured Single-Family Property Settled Allegations of Causing the Submission of a False Claim
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), reviewed preforeclosure sales under the Federal Housing Administration (FHA) program in the St. Louis, MO, area. We found that the purchaser of a property being sold in a preforeclosure sale entered into a consulting agreement with the realtor. The agreement required that when the purchaser later sold the property, he would pay half of the…
February 22, 2017
Memorandum
#2017-KC-1801
Majestic Management, LLC, a Multifamily Housing Management Agent in St. Louis, MO, Did Not Always Comply With HUD’s Requirements When Disbursing Project Funds
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General audited Majestic Management, LLC, located in St. Louis, MO. Our objective was to determine whether Majestic Management charged only the appropriate fees in managing the projects, properly procured goods and services, and disbursed project funds only for eligible and supported expenses.
Majestic Management improperly charged fees to its projects, did not…
December 15, 2016
Report
#2017-KC-1001
Final Action Memo: Agent-Broker of HUD-Insured Single-Family Property Settled Allegations of Making a False Certification on a Preforeclosure Sale Closing Worksheet
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), reviewed preforeclosure sales under the Federal Housing Administration (FHA) program in the St. Louis, MO, area. We found that a realtor purchased a property in January 2010 using a limited liability company he controlled while also acting as the seller’s agent.
On October 23, 2015, HUD served a complaint on the realtor, alleging…
September 21, 2016
Memorandum
#2016-KC-1801
James B. Nutter & Company, Kansas City, MO, Did Not Always Follow HUD’s Rules and Regulations for Loss Mitigation
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General, audited James B. Nutter & Company, a Federal Housing Administration (FHA) lender located in Kansas City, MO. We selected James B. Nutter based on data analysis showing that the servicer might be completing foreclosures faster than the industry standard, which would suggest that it might not be fully using HUD’s loss mitigation tools. Our…
May 16, 2016
Report
#2016-KC-1003
Berkadia Approved a Mortgage for the Temtor Project That Was Not Economically Sound
The U.S. Department of Housing and Urban Development – Office of Inspector General audited Berkadia Commercial Mortgage, LLC’s underwriting of the loan to fund the renovation of the Temtor project in St. Louis, MO. We initiated this audit because the project failed quickly after completion, resulting in a large loss to the Federal Housing Administration insurance fund. Our audit objective was to determine whether Berkadia properly…
August 04, 2015
Report
#2015-KC-1005
Windridge Apartments Did Not Administer Its Program in Accordance With HUD Rules and Regulations and Its Own Policies and Procedures
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General completed an audit of Windridge Apartments in Wichita, Kansas. We selected Windridge Apartments based on a referral from the Region 7 Office of Multifamily Housing due to high tenant receivables and excessive travel expenses. Our audit objectives were to determine whether Windridge Apartment Associates, L.P., (1) followed HUD rules and…
November 06, 2013
Report
#2014-KC-1001
Final Civil Action - CitiMortgage, Inc., Settled Allegations of Failing To Fully Comply With HUD-FHA Requirements and Submitting False Certifications to HUD on FHA Loans
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), assisted the U.S. Attorney’s Office, Southern District of New York, in conducting a review of CitiMortgage, Inc. CitiMortgage is a direct subsidiary of Citibank, N.A., and Citibank is an indirect subsidiary of Citigroup. CitiMortgage is based in O’Fallon, MO. The review began due to a qui tam filing in the U.S. District Court for the Southern…
September 25, 2012
Memorandum
#2012-CF-1814
CitiMortgage, Inc. Foreclosure and Claims Process Review O’Fallon, MO
As part of the Office of Inspector General’s (OIG) nationwide effort to review the foreclosure practices of the five largest Federal Housing Administration (FHA) mortgage servicers (Bank of America, Wells Fargo Bank, CitiMortgage, JP Morgan Chase, and Ally Financial, Incorporated) we reviewed CitiMortgage’s foreclosure and claims processes. In addition to this memorandum, OIG issued separate memorandums for each of the other four reviews. OIG…
March 12, 2012
Memorandum
#2012-KC-1801
John Calvin Manor Violated Its Regulatory and Loan Agreements With HUD and Inappropriately Made Salary Payments to Its Board President
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General
audited John Calvin Manor of Lee’s Summit, MO, in response to a request from HUD’s Office of Multifamily Housing in Kansas City, KS. Our audit objective was to determine whether the property violated its regulatory and loan agreement with HUD.
The property violated its regulatory and loan agreements with HUD by improperly spending restricted funds,…
January 19, 2012
Report
#2012-KC-1001
CitiMortgage Did Not Properly Determine Borrower Eligibility for FHA’s Preforeclosure Sale Program
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General audited the 68 Federal Housing Administration (FHA) claims submitted by CitiMortgage, Inc., of O’Fallon, MO. Our audit objective was to determine whether Citi properly determined that borrowers were eligible to participate in the Preforeclosure Sale Program.
We found that Citi improperly submitted claims totaling nearly $5 million for 63 of the 68…
September 30, 2011
Report
#2011-KC-1005
Citizen Complaint Against BIONIC Real Estate Services, LLC, St. Joseph, MO, Regarding Its Management of a HUD Section 236-Insured Multifamily Property Cannot Be Supported
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General, audited allegations made against BIONIC Real Estate Services, LLC (BIONIC), a HUD-approved management agent, in a citizen complaint received by our office. The allegations related to BIONIC’s management of Powell Apartments, a HUD Section 236-insured multifamily property with partial project-based Section 8-subsidized units. The objective of our review was…
November 07, 2010
Report
#2011-DE-1001