The New York City Housing Authority Should Enhance Its Fraud Risk Management Practices
WASHINGTON DC— Today, the U.S. Department of Housing and Urban Development (HUD) Office of Inspector General (OIG) issued a report examining how the New York City Housing Authority’s (NYCHA) evaluates fraud risk, designs antifraud controls, and responds to known fraud to prevent it in Read More
March 11, 2025
News
Press Release
The New York City Housing Authority Should Enhance Its Fraud Risk Management Practices
Departments are required by law to develop and maintain governance structures, controls, and processes to safeguard resources and assets. A robust fraud risk framework helps to ensure that programs fulfill their intended purpose and that funds are spent effectively. HUD relies on public housing Read More
March 07, 2025
Report
#2025-FO-1001
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Provide evidence to support that the Authority corrected the 11 unit deficiencies for the 5 units and 7 building deficiencies for 4 buildings with outstanding deficiencies.
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Determine the frequency of its quality control reviews of its inspections and work orders and update its quality control policy, training materials, and other resources as appropriate to ensure that its quality control process is consistently implemented.
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Support that it has implemented its quality control policy for (1) monitoring the effectiveness of its unit and building inspections to ensure compliance with HUD’s and its own requirements and (2) reviewing work orders to ensure that cited deficiencies are corrected in accordance with HUD’s and Read More
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Provide evidence to support that the Authority corrected the four non-life-threatening deficiencies for the three units with outstanding deficiencies.
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Implement adequate procedures and controls to ensure that the deficiencies identified during annual self-inspections are properly categorized and corrected in a timely manner.
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Develop and implement a plan to manage and reduce its backlog of work orders. This plan should include but not be limited to (1) assessing and addressing staffing needs; (2) creating a timeline for completion of the work orders to ensure that its properties are maintained in decent, safe, and Read More
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Implement adequate procedures and controls to ensure that inspection reports are uploaded to the Authority’s electronic filing system and work orders are created in a timely manner. This process should include but not be limited to providing training to its staff on the Authority’s systems, Read More
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Provide evidence to support that the Authority corrected the 3 non-life-threatening health and safety, and 19 non-health and safety deficiencies.
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Develop and implement adequate procedures and controls to ensure that (1) the deficiencies identified during REAC inspections are corrected in a timely manner and (2) documentation is maintained to support that repairs were made.
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Implement adequate controls to ensure that the Authority’s information system properly tracks the completion of work orders.
Open Recommendation
The Boston Housing Authority, Boston, MA, Did Not Always Comply With HUD's and Its Own Requirements for Its Public Housing Program Units
Implement adequate controls to ensure that the correction of life-threatening deficiencies is reported to HUD accurately and in a timely manner.
Open Recommendation
Carrington Mortgage Misapplied FHA's Foreclosure Requirements
Require Carrington to remedy HUD and the 27 borrowers in our sample with improper foreclosure filings and take administrative actions if appropriate.
Open Recommendation
Carrington Mortgage Misapplied FHA's Foreclosure Requirements
Require Carrington to perform a review of loans affected by the system errors and when appropriate, remedy the borrowers or HUD.
Open Recommendation
Carrington Mortgage Misapplied FHA's Foreclosure Requirements
Require Carrington to update its policies and procedures to comply with HUD requirements by reviewing eligible borrowers for streamlined options without unnecessary documents, notifying borrowers if they are ineligible for any loss mitigation options, and using best efforts to review borrowers for Read More
Open Recommendation
Carrington Mortgage Misapplied FHA's Foreclosure Requirements
Require Carrington to implement improved controls to prevent manual errors by performing additional review of all foreclosure actions and performing timely review of all documentation provided by the borrowers and third parties.
Open Recommendation
Grantees Were Delayed in Completing National Disaster Resilience Program Activities, but Remain On Track to Accomplish Goals
We recommend that HUD work with Connecticut and Shelby County to fully realize the program benefits by (1) assessing whether any of the current project activities need to be replaced with more viable project activities, thereby ensuring that any modifications to the project activities will lessen Read More
Open Recommendation
Grantees Were Delayed in Completing National Disaster Resilience Program Activities, but Remain On Track to Accomplish Goals
We recommend that HUD conduct onsite or remote monitoring for the City of Minot and Tennessee, which have not had any monitoring since grant inception, to ensure that these grantees are on track to meet their program goals.
Open Recommendation
Grantees Were Delayed in Completing National Disaster Resilience Program Activities, but Remain On Track to Accomplish Goals
We recommend that HUD for grantees with delayed project activities (California, Connecticut, Louisiana, Tennessee, Virginia, New York City, Minot, and Shelby County), require each grantee to provide a detailed timeline with milestone dates of when projects should be completed and provide updates Read More
Open Recommendation