HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Obtain supporting documentation for the $1,807 spent on two cardholders’ purchase cards or require the vendors or cardholders to repay the funds to the applicable HUD program.
Open Recommendation
HUD's Robotic Process Automation Program Was Not Efficient or Effective
Identify short- and long-term plans for the RPA program that align its capabilities, staffing needs, funding projections, and mission needs.
Open Recommendation
HUD's Robotic Process Automation Program Was Not Efficient or Effective
Implement procedures to capture and monitor centralized logs to maintain appropriate visibility into bot activities and provide for auditability of bot actions.
Open Recommendation
HUD's Robotic Process Automation Program Was Not Efficient or Effective
Implement procedures to periodically review RPA system access and remove access for users that are not authorized or no longer have a need to use the system.
Open Recommendation
HUD's Robotic Process Automation Program Was Not Efficient or Effective
Implement procedures to ensure that attended bots use the security rights and credentials of the attending user.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Transition to a Federal Shared Service Provider Failed to Meet Expectations
The OIG has determined that the contents of this recommendation would not be appropriate for public disclosure and has therefore limited its distribution to selected officials.
Open Recommendation
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Suspend the travel cards for 35 employees who made 166 improper, illegal, or erroneous purchases, if warranted based on the nature of misuse, and coordinate with the related program offices, the Office of the Chief Human Capital Officer, and the Office of Employee Labor Relations to take Read More
Open Recommendation
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Ensure that ARC has properly updated the monitoring report criteria to include transaction categories that were previously missing from the monitoring reports.
Open Recommendation