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HUD Addressed Multifamily Mortgage Application Processing Delays, but Additional Action Is Needed To Manage Future Backlogs

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Multifamily Housing Programs’ efforts to address multifamily mortgage application processing delays.  When applications for these loans are delayed, it slows the production and availability of affordable multifamily housing units.  During the COVID-19 pandemic, HUD took action to eliminate a backlog of over 500 applications waiting to be assigned to underwriters for review.  We did this audit to assess HUD’s efforts for receiving and screening applications and assigning them to underwriters.

HUD's Office of Multifamily Housing Monitoring of Civil Rights Compliance

HUD OIG is auditing the Office of Multifamily Housing's monitoring of civil rights compliance.  Fair housing and civil rights are critical in making sure all Americans have equal access to the housing of their choice.  The audit objective is to assess the extent to which HUD's Office of Multifamily Housing monitored civil rights compliance in their program activities. 

Multifamily Mortgage Application Processing Delays

HUD OIG is auditing the Office of Multifamily Housing Programs, which provides insurance on mortgages for multifamily rental housing properties. Between 2020 and 2022, HUD implemented changes to better manage applications after reporting an increase in volume and processing delays, which peaked with more than 500 applications waiting to be assigned for review. Our audit objective is to assess HUD’s efforts to address the processing delays.

Tuscan Homes I and II in Hartford, CT, Was Not Always Managed in Accordance With Its Regulatory Agreement and HUD Requirements

We audited Tuscan Homes I and II, a multifamily project located in Hartford, CT, because our risk assessment ranked the project as the highest risk multifamily project in New England.  Our audit objective was to determine whether the owner managed the project in accordance with its regulatory agreement and U.S.

The Management Agent for Lake View Towers Apartments, Chicago, IL, Did Not Always Comply With HUD’s Section 8 HAP Program Requirements

We audited the Lake View Towers Apartments’ Section 8 housing assistance payments program based on our analysis of risk factors related to multifamily projects in Region 5’s jurisdiction and the activities included in our fiscal year 2019 annual audit plan.  Our audit objective was to determine whether the management agent administered the project’s program in accordance with the owner’s contract with the U.S. Department of Housing and Urban Development (HUD) and its own requirements.

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