The U.S. Department of Housing and Urban Development’s (HUD) development of requirements documents is a collaboration across HUD program offices.  The Office of the Chief Procurement Officer (OCPO) is responsible for obtaining all goods and services required by HUD efficiently and in the most cost-effective manner possible, while program offices are responsible for preparing the requirements documents and submitting an actionable…

As of January 2024, 85 percent of HUD employees had approved telework agreements, and 9 percent had approved remote work agreements.  HUD estimated that 31 percent of remote employees were remote as a reasonable accommodation.  Most of HUD’s remote workers served in a limited number of occupations.  We evaluated the Office of the Chief Human Capital Officer’s (OCHCO) controls over the quality of data related to…

The U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Human Capital Officer (OCHCO) and the Office of Departmental Equal Employment Opportunity (ODEEO) both have responsibilities related to increasing the percentage of employees who identify as Hispanic or Latino.  HUD provides an Annual Equal Employment Opportunity Program Status Report, also known as the Annual Management Directive 715 Report (MD-715…

Retention is a shared responsibility between the U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Human Capital Officer (OCHCO) and HUD’s other program offices.  OCHCO sets the departmentwide retention strategy, while the program offices have responsibility for managing retention within their offices.  Our evaluation determined that HUD’s departmentwide retention strategy in fiscal years (FY) 2019-…

We audited the U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Procurement Officer’s use of its quality assurance surveillance plan (QASP) for its Atlanta Homeownership Center field service management (FSM) housing contracts.  We initiated the audit to support HUD’s priority on increasing efficiency in procurement.  An assessment of HUD’s use of its QASP, as part of its 3.10 FSM 5-year contract…

We completed a corrective action verification (CAV) of recommendations from prior Office of Inspector General (OIG) audit reports on the U.S. Department of Housing and Urban Development’s (HUD) government purchase cards and government travel cards, both issued January 31, 2020. During our CAV, we followed up on all 10 recommendations from OIG audit report 2020-KC-0001 and all 13 recommendations from OIG audit report 2020-KC-0002. Our…

We audited the U.S. Department of Housing and Urban Development’s (HUD) transitioning of offices from mandatory to maximum telework during the coronavirus disease 2019 (COVID-19) pandemic, based on a request from Representative Gerald Connolly, to review whether HUD was employing best practices and existing guidance when deciding whether or when to require Federal employees to return to their offices.  Transitioning an office to…

We reviewed the U.S. Department of Housing and Urban Development’s (HUD) ability to effectively complete information technology (IT) acquisitions.  HUD’s IT systems and its modernization plans depend heavily on contractors, yet HUD has historically faced significant challenges with implementing effective acquisition processes. Therefore, HUD’s acquisition capacity represents a key potential risk within HUD’s IT environment. We…