External COVID-19 Loss Mitigation | Office of Inspector General, Department of Housing and Urban Development

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Title	Announced	Priority Area	Program Area	State
External COVID-19 Loss Mitigation Published Report(s) 2023-KC-1001	03/2022	Protecting the Mortgage Insurance Funds	Housing	All

Summary

HUD OIG is conducting a review of a nationwide mortgage servicing company that provides servicing and origination for FHA loans. In the summer of 2021, FHA introduced new recovery loss mitigation options for borrowers exiting forbearance, which will provide a path to deep and sustained recovery for borrowers who were significantly impacted by the pandemic by reinstating their loans from a delinquent to current status. Our objective is to determine if the servicer provided all available options to borrowers with FHA insured loans to help them stay in their homes after the COVID-19 forbearance ended.