U.S. flag

An official website of the United States government Here’s how you know

The .gov means it’s official.

Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

The site is secure.

The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Hotline

Report Fraud, Waste and Abuse
  • Recommendation Number: 2019-OE-0002a-05
  • Status: Open
  • Date Issued: June 25, 2020

Issue a formal policy and requirements for managing CUI.

Publication Report

2019-OE-0002a | June 25, 2020

HUD Personally Identifiable Information (PII) Records Protection and Management

We evaluated the U.S. Department of Housing and Urban Development (HUD) practices for identifying and protecting personally identifiable information (PII).  The evaluation assessed HUD’s current capabilities to properly manage and protect PII and to… more

Related Recommendations

Office of Administration

  •  
    Status
      Open
      Closed
    2019-OE-0002a-01
    Closed on August 27, 2021

    Designate a Senior Agency Official for Records Management at the Assistant Secretary level or its equivalent.

  •  
    Status
      Open
      Closed
    2019-OE-0002a-02
    Closed on August 27, 2021

    Update and issue agency formal records policy, including detailed procedures and requirements for completing and maintaining program office and agencywide inventories of systems, records, and PII.

  •  
    Status
      Open
      Closed
    2019-OE-0002a-03

    Update and obtain final NARA approval of all HUD records retention schedules, including the Capstone email schedule, to comply with Federal requirements, including OMB M-19-21.

  •  
    Status
      Open
      Closed
    2019-OE-0002a-04

    Develop and approve an enterprise strategy to meet all M-19-21 electronic transition requirements.

  •  
    Status
      Open
      Closed
    2019-OE-0002a-06
    Closed on August 27, 2021

    Establish and disseminate a policy on safeguarding or prohibiting the transportation of PII records out of the office for telework purposes.

  •  
    Status
      Open
      Closed
    2019-OE-0002a-07

    Complete the development of performance measures and establish a formal records evaluation process to measure the effectiveness and progress of the records management program.

  •  
    Status
      Open
      Closed
    2019-OE-0002a-08
    Closed on August 27, 2021

    Standardize processes and duties for all RMLOs.

  •  
    Status
      Open
      Closed
    2019-OE-0002a-09
    Closed on August 27, 2021

    Conduct a staffing resource assessment for the HUD records program and identify any skills gaps or resource needs.