Complete the development of performance measures and establish a formal records evaluation process to measure the effectiveness and progress of the records management program.
Publication Report
2019-OE-0002a | June 25, 2020
HUD Personally Identifiable Information (PII) Records Protection and Management
We evaluated the U.S. Department of Housing and Urban Development (HUD) practices for identifying and protecting personally identifiable information (PII). The evaluation assessed HUD’s current capabilities to properly manage and protect PII and to… moreRelated Recommendations
Office of Administration
Designate a Senior Agency Official for Records Management at the Assistant Secretary level or its equivalent.
Update and issue agency formal records policy, including detailed procedures and requirements for completing and maintaining program office and agencywide inventories of systems, records, and PII.
- Status2019-OE-0002a-03OpenClosed
Update and obtain final NARA approval of all HUD records retention schedules, including the Capstone email schedule, to comply with Federal requirements, including OMB M-19-21.
- Status2019-OE-0002a-04OpenClosed
Develop and approve an enterprise strategy to meet all M-19-21 electronic transition requirements.
- Status2019-OE-0002a-05OpenClosed
Issue a formal policy and requirements for managing CUI.
Establish and disseminate a policy on safeguarding or prohibiting the transportation of PII records out of the office for telework purposes.
Standardize processes and duties for all RMLOs.
Conduct a staffing resource assessment for the HUD records program and identify any skills gaps or resource needs.