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At the request of the HUD Office of Multifamily Housing Programs, OIG assessed Multifamily’s efforts to determine the impact its affordable housing programs had on preserving affordable housing via tenant outreach and advocacy activities to revitalize communities. Existing performance measures did not provide useful program evaluation information and did not meet Multifamily’s needs. OIG recommended program design and evaluation solutions that would enable Multifamily to build program assessment into each program; periodically monitor and report progress against goals; and provide information to program managers so that they could adjust and improve program operations. In addition, OIG recommended improved communication between HUD headquarters and field offices, shared leading practices, and modifications to HUD’s interagency agreement with the Corporation for National and Community Service, who implemented components of the program.