The brief provides an update to the original 2018 topic brief, and highlights key challenges faced by HUD in managing and improving its IT program. The brief is not based on new work, but is a summary of 83 reports and 788 recommendations from past HUD OIG and GAO reports. It discusses the present IT environment at HUD, previously identified and new IT-related challenges, and HUD’s efforts and progress in addressing these challenges.
Based on our analysis of open IT recommendations, we concluded that HUD’s IT program, including its modernization efforts, have improved; however, challenges remain. HUD’s Office of the Chief Information Officer made notable progress; however, it will require continued support and resources to implement IT plans and projects to overcome identified challenges.