HUD's Robotic Process Automation Program Was Not Efficient or Effective
Identify short- and long-term plans for the RPA program that align its capabilities, staffing needs, funding projections, and mission needs.
HUD's Robotic Process Automation Program Was Not Efficient or Effective
Implement procedures to capture and monitor centralized logs to maintain appropriate visibility into bot activities and provide for auditability of bot actions.
HUD's Robotic Process Automation Program Was Not Efficient or Effective
Implement procedures to periodically review RPA system access and remove access for users that are not authorized or no longer have a need to use the system.
HUD's Robotic Process Automation Program Was Not Efficient or Effective
Implement procedures to ensure that attended bots use the security rights and credentials of the attending user.
Improvements Are Needed to HUD's Processes for Monitoring EBLLs and Lead-Based Paint Hazards in Public Housing
Update HUD regulations, policies, and procedures following the regulatory process required by the amended Lead Safe Housing Rule, in consideration of CDC’s lowered BLRV of 3.5 ug/dL.
Status
On June 12, 2024, the Office of Lead Hazard Control and Healthy Homes informed HUD OIG that the draft Federal Register notice of its request for information from Lead Safe Housing Rule stakeholders and the general public on its proposal to adopt CDC's…
Improvements Are Needed to HUD's Processes for Monitoring EBLLs and Lead-Based Paint Hazards in Public Housing
Create a plan and timeline that outlines OFO’s proposal to make necessary improvements to the EBLL tracker, such as moving it to a different platform.
Improvements Are Needed to HUD's Processes for Monitoring EBLLs and Lead-Based Paint Hazards in Public Housing
Provide field office staff access to historical data in the EBLL tracker to be readily available as needed, with adequate protection of PII.
Improvements Are Needed to HUD's Processes for Monitoring EBLLs and Lead-Based Paint Hazards in Public Housing
Update the EBLL tracker to show whether one or multiple children have an EBLL and whether the unit, building, or development previously had an EBLL reported.
Improvements Are Needed to HUD's Processes for Monitoring EBLLs and Lead-Based Paint Hazards in Public Housing
Update the EBLL tracker by including which data fields are required, establishing what type of information can be entered into each data field, and disallowing case closure if required information is missing.
Improvements Are Needed to HUD's Processes for Monitoring EBLLs and Lead-Based Paint Hazards in Public Housing
PIH in coordination with other HUD offices as necessary, research and address potential causes of the variance in the number of EBLL cases among States on the EBLL tracker and identify solutions that are within HUD's control.
Status
On May 7, 2024, the Office of Field Operations (OFO) stated that it met with the Real Estate Assessment Center (REAC) and Office of Lead Hazard Control and Healthy Homes (OLHCHH) on March 4 and April 23 and…
Independent Public Accountant's Audit Report on the U.S. Department of Housing and Urban Development's Fiscal Years 2021 and 2020 Consolidated Financial Statements
Establish controls to determine if follow-up is being conducted to determine if the grant recipients have taken appropriate and timely corrective action. That follow-up must include the following:
a. Issuing a management decision letter as prescribed in 2 CFR §200.521;
b. Monitoring recipients to ensure they are taking appropriate and timely corrective action;
c.Using cooperative audit resolution mechanisms (see 2 CFR §200.25) to improve…
Independent Public Accountant's Audit Report on the U.S. Department of Housing and Urban Development's Fiscal Years 2021 and 2020 Consolidated Financial Statements
Establish controls to ensure that HUD provides Office of Management Budget (OMB) annual updates to the compliance supplement6 and works with OMB to ensure that the supplement focuses the auditor to test compliance requirements most likely to cause improper payments, fraud, waste, abuse or generate audit findings for which HUD will take sanctions.
Independent Public Accountant's Audit Report on the U.S. Department of Housing and Urban Development's Fiscal Years 2021 and 2020 Consolidated Financial Statements
Establish a control to hold HUD’s Single Audit Accountable Official responsible for improving the effectiveness of the single audit process based on single audit metrics that HUD will establish in response to recommendation 4D above.
HUD Did Not Always Implement Corrective Actions To Further Ensure That HECM Borrowers Complied With Principal Residency Requirements
We recommend that the Office of Single Family Housing coordinate its efforts with the Office of Public and Indian Housing and the Office of Multifamily Housing Programs to further ensure that appropriate controls are in place to prevent HECM borrowers from violating principal residency requirements.
FHA Borrowers Did Not Always Properly Receive COVID-19 Forbearances From Their Loan Servicers
Perform data analysis of FHA’s portfolio to identify borrowers who are delinquent and did not fully benefit from the COVID-19 forbearance, including those in bankruptcy;
FHA Borrowers Did Not Always Properly Receive COVID-19 Forbearances From Their Loan Servicers
Develop a standardized brochure or informational pamphlet that would inform delinquent borrowers of their right to a forbearance under the CARES Act; and
FHA Borrowers Did Not Always Properly Receive COVID-19 Forbearances From Their Loan Servicers
Ensure that this information is distributed to delinquent borrowers so it can benefit the greatest number of borrowers to put $5.43 billion to better use by avoiding potential future losses on 112,160 loans.
FHA Borrowers Did Not Always Properly Receive COVID-19 Forbearances From Their Loan Servicers
Review the 21 loans with improperly administered forbearance to ensure that the borrowers were remedied by the servicers, if possible, and ensure that these servicers updated their forbearance procedures to prevent future noncompliance.
FHA Borrowers Did Not Always Properly Receive COVID-19 Forbearances From Their Loan Servicers
Ensure that the issues found during our audit are incorporated into QAD’s servicing monitoring reviews.
FHA Borrowers Did Not Always Properly Receive COVID-19 Forbearances From Their Loan Servicers
Provide additional guidance to the servicers so they will limit their communication and collection efforts for the borrowers in forbearance.