The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG) conducted this study to follow up on information we shared previously regarding what information servicers of mortgage loans insured by Federal Housing Administration (FHA) are providing to borrowers regarding forbearance options available under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). We reported on April 27, 2020…

As part of the Office of Inspector General’s (OIG) effort to provide oversight of the U.S. Department of Housing and Urban Development’s (HUD) relief efforts provided by the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), we reviewed HUD’s responses to inquiries regarding forbearance and foreclosure relief.  The objective of our review was to evaluate the accuracy of HUD’s responses to inquiries from borrowers, industry…

The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), has completed its risk assessment of HUD’s travel cards as required by the Government Charge Card Abuse Prevention Act of 2012 (Public Law 112-194).  Our objective was to assess the risks of illegal, improper, or erroneous purchases and payments within HUD’s travel card program.  We found that a medium risk was associated with HUD’s travel…

The U.S. Department of Housing and Urban Development Office of Inspector General assessed what information servicers of mortgage loans that the Federal Housing Administration (FHA) insures were providing on their public facing websites to borrowers regarding forbearance.  On March 27, 2020, the President signed into law the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) to provide economic relief to individuals and…

This topic brief summarized the current status of all information technology (IT) and privacy program recommendations issued to the U.S. Department of Housing and Urban Development (HUD) by the Office of Inspector General’s Office of Evaluation, Information Technology Evaluations Division (iTED) from Fiscal Year (FY) 2014 through 2019.  The report breaks down numbers of recommendations by functional areas and analyzes the progress made…

We reviewed the U.S. Department of Housing and Urban Development’s (HUD) funding allotment for tenant protection assistance at the Vineville Christian Towers (project) related to a housing conversion action and its approval of the project’s Rental Assistance Demonstration Program (RAD) conversion.  The review was initiated as a result of internal issues identified during an external audit of the project’s RAD conversion. The objective…

We audited the U.S. Department of Housing and Urban Development’s (HUD) Federal Housing Administration, Home Affordable Modification Program’s (FHA-HAMP) policies for reporting nonincentivized loan modifications and filing partial claims.  The audit was a result of a prior Office of Inspector General (OIG) external review in which we identified delays in reporting FHA-HAMP nonincentivized loan modifications and filing partial claims.  …

We conducted an attestation review of the U.S. Department of Housing and Urban Development (HUD), Office of Special Needs, Continuum of Care Homeless Assistance Grants Program, regarding drug control accounting and associated management assertions for fiscal year 2019.  As required by Federal statute 21 U.S.C. 1704(d)(1), we reviewed HUD’s drug control accounting, including its written assertions.  Our responsibility is to express a…

This management alert identified that the U.S. Department of Housing and Urban Development is failing to meet basic records management and privacy requirements for over 1 billion records containing PII.  Specifically, HUD is unable to identify, categorize, and adequately secure all of its electronic and paper records that contain personally identifiable information (PII).  These issues were identified during the fiscal year (FY) 2019…

The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), assisted the U.S. Department of Justice (DOJ), Washington, DC, and the U.S. Attorney’s Offices for the District of Kansas and the Northern District of Texas in the civil investigation of PrimeLending, a PlainsCapital company.  The investigation was of PrimeLending’s origination, underwriting, and quality control of Federal Housing…

The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), assisted HUD’s Office of Program Enforcement in a civil investigation of Pacific Horizon Bancorp, Inc., and two former loan officers at Pacific Horizon.  Pacific Horizon has its principal place of business in La Crescenta, CA. Based on OIG’s civil investigation, on April 2, 2019, HUD notified Pacific Horizon and the two loan officers that it…

The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), assisted the U.S. Department of Justice (DOJ), Washington, DC, in the civil investigation of Quicken Loans, Inc.  The investigation was of Quicken’s origination, underwriting, endorsement, and related certifications of Federal Housing Administration (FHA)-insured mortgage loans between September 1, 2007, and December 31, 2011.  Quicken has…

Topic briefs are a tool we use to keep officials within the U.S. Department of Housing and Urban Development (HUD) informed of challenges so that its leadership can be better prepared to address them.  This topic brief describes our observations of the time it takes the Office of Community Planning and Development (CPD) to complete risk-based scoring.  HUD implemented its risk analysis process to help CPD field offices identify and…

The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General, has completed its annual risk assessment of HUD’s purchase cards as required by the Government Charge Card Abuse Prevention Act of 2012 (Public Law 112-194) and Office of Management and Budget Memorandum M-13-21.  Our objective was to identify and analyze risks of illegal, improper, or erroneous purchases and payments in HUD’s fiscal years 2017 and…

The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), assisted the U.S. Department of Justice (DOJ) and the U.S. Attorney’s Office for the Northern District of New York in a civil investigation of Gateway Funding Diversified Mortgage Services, LP, now known as Finance of America Mortgage, LLC (FAM).  Gateway was a Federal Housing Administration (FHA)-approved mortgage lender.  On May 31, 2015,…

We conducted an attestation review of the U.S. Department of Housing and Urban Development (HUD), Office of Special Needs Assistance Continuum of Care, regarding drug control accounting and associated management assertions for fiscal year 2018.  As required by Federal statute 21 U.S.C. 1704(d), we reviewed HUD’s Report on Drug Control Accounting, including its written assertions.  Our responsibility is to express a conclusion on the…

Topic briefs are a tool we use to keep officials within the U.S. Department of Housing and Urban Development (HUD) informed of challenges so that its leadership can be better prepared to address them. This topic brief expands upon two reports we issued concerning residential care facility inspections. The first was an evaluation of the Office of Residential Care Facilities (ORCF) use of Real Estate Assessment Center (REAC) scores in…

The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), assisted the U.S. Department of Justice (DOJ) and the U.S. Attorney’s Office for the Eastern and Western Districts of Washington in the civil investigation of Universal American Mortgage Company, LLC.  Our investigation was ongoing when a qui tam action was filed in the U.S. District Court for the Western District of Washington.  Universal…