We performed an audit of loan servicers’ compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended.  We initiated the audit based on the large number of borrowers exiting forbearance, because the loss mitigation programs available to these borrowers were new and created a risk for both borrowers and the FHA insurance fund…

We audited Nationstar Mortgage, LLC’s (doing business as Mr. Cooper (Nationstar)) compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended. We concurrently conducted a nationwide audit of servicers’ compliance with the U.S. Department of Housing and Urban Development’s (HUD) COVID-19 loss mitigation requirements (HUD Office of…

We audited the Virgin Islands Housing Finance Authority’s monitoring of its Community Development Block Grant Disaster Recovery (CDBG-DR)-funded activities.  We initiated the audit because of the large amount of CDBG-DR funds awarded to the U.S. Virgin Islands for the 2017 disasters and to aid in the U.S. Department of Housing and Urban Development’s (HUD) strategic objective to support effectiveness and accountability in long-…

We audited the Virgin Islands Housing Finance Authority’s Non-Federal Match Program for Community Development Block Grant Disaster Recovery (CDBG-DR) funds.  This Match Program was developed to assist non-Federal entities in paying for their share of projects that addressed unmet needs because of the 2017 Hurricanes Irma and Maria.  We initiated this audit due to the $415 million of CDBG-DR funds allocated by the Authority…

We audited the U.S. Department of Housing and Urban Development’s (HUD) oversight of the physical condition of public housing developments.  Our audit objective was to assess HUD’s oversight of the physical condition of public housing developments; specifically, whether HUD had adequate oversight of public housing agencies’ (PHA) (1) corrective actions in response to periodic Real Estate Assessment Center (REAC) inspections and (2…

We audited the Stark Metropolitan Housing Authority’s public housing program based on significant deficiencies noted during our prior audit of the Authority.  Our audit objective was to determine whether the Authority complied with Federal and its own requirements for procuring goods and services. The Authority did not always comply with Federal and its own procurement requirements.  Specifically, for the contracts reviewed…

We audited the U.S. Department of Housing and Urban Development’s (HUD) Real Estate Assessment Center’s inspection process.  The audit objectives were to determine whether the Center (1) ensured that public housing properties were inspected within required timeframes before the coronavirus disease 2019 (COVID-19) pandemic; (2) could improve its Big Inspection Plan for inspecting high-priority non-National Standards for the…

We audited the U.S. Department of Housing and Urban Development’s (HUD) fiscal year 2022 compliance with the Payment Integrity Information Act of 2019 (PIIA) and implementation of Office of Management and Budget (OMB) guidance. PIIA was enacted to prevent and reduce improper payments and require each agency’s inspector general to perform an annual review of the agency’s compliance with PIIA. Our objectives were to assess (1) whether…

We audited the U.S. Department of Housing and Urban Development’s (HUD), oversight of Community Development Block Grant Disaster Recovery (CDBG-DR) grantees’ use of program income.  We initiated this audit in accordance with our goal of ensuring and promoting accountability and effectiveness in disaster response and recovery.  Our audit objective was to determine whether HUD ensured that program income generated from disaster…

We audited the U.S. Department of Housing and Urban Development’s (HUD) temporary policy for endorsement of loans with COVID-19 forbearance activity because an analysis of data in HUD’s systems showed that there may have been loans that did not comply with the policy’s requirements.  The policy was one aspect of HUD’s broader emergency response to COVID-19, which also included an eviction moratorium and loan forbearance for…

The Office of Evaluation began preliminary research related to the Program Management Improvement Accountability Act (PMIAA) of 2016.  The objective was to determine how HUD has implemented and complied with the requirements of PMIAA.  After completing informational interviews with HUD officials and reviewing related documentation, we have determined that a full evaluation is premature at this time because HUD is still…

We audited the Puerto Rico Department of Housing’s (PRDOH) Home Repair, Reconstruction, or Relocation (R3) program.  We initiated this audit as part of our commitment to helping the U.S. Department of Housing and Urban Development (HUD) support effectiveness and accountability in long-term disaster recovery.  Our objective was to determine whether PRDOH followed applicable program requirements when spending R3 program funds…

We audited the U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Procurement Officer’s use of its quality assurance surveillance plan (QASP) for its Atlanta Homeownership Center field service management (FSM) housing contracts.  We initiated the audit to support HUD’s priority on increasing efficiency in procurement.  An assessment of HUD’s use of its QASP, as part of its 3.10 FSM 5-year contract…

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Public Housing Voucher Programs’ oversight of the Foster Youth to Independence Initiative (FYI). We audited the program early in its implementation to identify opportunities to improve the program’s design and effectiveness. Our audit objective was to determine the effectiveness of FYI. Opportunities exist to enhance oversight of the Foster Youth to…

We audited the State of Georgia’s monitoring of its Community Development Block Grant Disaster Recovery (CDBG-DR) Hurricanes Harvey, Irma, and Maria (HIM) grants’ activities and subrecipients.  We initiated this audit to further HUD’s strategic objective to support effectiveness and accountability in long-term disaster recovery.  HUD awarded more than $50.9 million in disaster recovery funds to the State for the natural…

We identified gaps in Ginnie Mae’s guidance and process for troubled issuers.  Ginnie Mae made progress in developing an issuer default governance framework, but has not (1) defined its authorities for marketing troubled portfolios; (2) formalized guidance for how to identify potential buyers before extinguishment; (3) established expectations for determining portfolio value, price before sale, and evaluation against other options…

Ginnie Mae generally followed Federal guidance in precrisis planning and executed its crisis management strategy with respect to the COVID-19 pandemic.  However, it does not have an agencywide crisis readiness plan, addressing likely hazards arising from a crisis, or include all key elements in line with crisis guidance from CIGFO.

We audited the Philadelphia Housing Authority’s (Authority) management of lead‐based paint in its public housing program based on our assessment of the risks of lead‐based paint in public housing agencies’ (PHA) housing developments. The risk factors included the age of buildings, the number of units, household demographics, reported cases of childhood lead poisoning, and reports of missing lead‐based paint inspections in HUD’s data…

The Office of Community Planning and Development (CPD) traditionally uses onsite monitoring to monitor its grantees.  However, in response to the coronavirus disease 2019 pandemic, CPD shifted to 100 percent remote monitoring.  Monitoring was momentarily paused in fiscal year (FY) 2020 and was reinstituted remotely in FY 2021. To support its remote monitoring approach, CPD launched the Grantee Document Exchange (GDX), an…

We audited the U.S. Department of Housing and Urban Development’s (HUD) Section Eight Management Assessment Program (SEMAP) based on our report on HUD’s top management challenges for fiscal years 2020 through 2022 and HUD’s strategic goals and objectives reported in its strategic plan for 2018 through 2022.  Our audit objective was to assess the effectiveness of HUD’s SEMAP as a performance measure for the Housing Choice Voucher (…