Servicers followed the COVID-19 pandemic foreclosure moratorium requirements.  However, they could have better communicated the moratorium requirements to delinquent borrowers who were subject to foreclosure proceedings.  This situation occurred because HUD did not require servicers to notify borrowers directly about the foreclosure moratorium and that occupancy would pause the foreclosure process.  Borrowers who were not informed about the moratorium or impacts of vacancy could have abandoned their homes, not realizing that remaining in the home would have afforded the

HUD did not comply with PIIA because it did not report improper and unknown payment estimates for the Office of Public and Indian Housing’s Tenant-Based Rental Assistance (PIH-TBRA) program and the Office of Multifamily Housing Programs’ Project-Based Rental Assistance (PBRA) program, HUD’s largest rental assistance programs.  This noncompliance is significant because this is the seventh consecutive year in which HUD has been unable to produce PIH-TBRA and PBRA improper and unknown payment estimates, and that deficiency has contributed to HUD’s noncompliance with improper payment

This report is the first in a series of reports taking an in-depth look at how six communities used the pandemic funding they received to address a wide range of needs. The first area was focused on the city of Springfield, Massachusetts, with a detailed look at 9 of the 52 pandemic progams that provided funding to the community.