We recommend that the General Deputy Assistant Secretary for Community Planning and Development, develop and implement guidance for field offices to maintain supporting documentation in their official files with an adequate explanation of procedures performed to verify risk scores assigned, which could include upgrading CPD’s systems to allow for the attachment of supporting documentation for risk analyses.

We recommend that the General Deputy Assistant Secretary for Community Planning and Development, develop and implement a quality control review process at the headquarters level to ensure compliance with monitoring requirements for reports and exhibits, to include but not be limited to explaining procedures performed and adequately explaining and providing supporting documentation for conclusions drawn.

We recommend that the General Deputy Assistant Secretary for Community Planning and Development, require field offices to upload referenced supporting documentation into CPD’s system for findings and concerns developed during the monitoring review.

We recommend that the General Deputy Assistant Secretary for Community Planning and Development, update exhibits to require staff to document procedures performed, provide sufficient explanation to verify procedures performed and conclusions drawn, and reference appropriate supporting documentation.

Reconcile the $58,457 difference among its system report and subsidiary ledger and the information reported in HUD’s system ($1,944 in monthly escrow deposits $521 difference in monthly escrow deposits between HUD’s system and the amount reported in the Voucher Management system the average difference of $55,992 in total escrow account balances) to ensure that the monthly escrow deposits and total escrow balances are appropriately reported in HUD’s system and provide the supporting documentation to HUD.

Reconcile the current program participants and related information in its internal systems with the current participants listed in HUD’s systems.

Transfer $4,684 from its Housing Choice Voucher program account to its program account for the 12 participants with underfunded escrows.

Support or transfer $17,266 from its program account to its Housing Choice Voucher program for the 11 unsupported escrow calculations cited in this finding.

Transfer $7,574 from its program account to its Housing Choice Voucher program account for the five participants with overfunded escrows.

Support or reimburse its Housing Choice Voucher program $6,839 from non-Federal funds for the one unsupported interim disbursement and five unsupported graduation disbursements cited in this finding.

Reimburse its Housing Choice Voucher program $23,475 from non-Federal funds for the two ineligible interim and three ineligible graduation disbursements cited in this finding.

Reimburse two participants $7,076 from its Housing Choice Voucher program account for the underfunded graduation payments cited in this finding.

Ensure that it obtains a separate interest-bearing depository account for its program participants’ escrow funds in accordance with HUD’s requirements.

Ensure that its staff is appropriately trained and familiar with HUD’s requirements and its program action plan regarding the administration of its program to ensure that (1) participants’ contracts of participation and individual training and services plans are properly updated and contain the necessary signatures; (2) changes in participants’ files are properly identified and notated; and (3) participants are notified of changes in their monthly escrow deposits, total escrow balances, or both.

Develop and implement procedures and controls to ensure that (1) documentation required by HUD and its own action plan is correctly completed, documented, and updated; (2) escrow account balances are correctly calculated and disbursed; and (3) escrow accounts and disbursements are fully supported to ensure that $127,544 in coordinator grant funds is appropriately used over the next year.

Determine the amount of the $387,507 in coordinator grant funds that was appropriately earned by the Authority for meeting requirements. The funds that are determined to be unearned should be reimbursed to HUD from non-Federal funds.

Review the Authority’s graduate documentation and adjust the Authority’s minimum program size as necessary.

Review the Authority’s Section Eight Management Assessment Program scores for the Family Self-Sufficiency program and adjust as necessary.

Provide technical assistance and guidance to the Authority to ensure that it properly administers its Family Self-Sufficiency program.

Reimburse its program $34,666 from non-Federal funds ($21,990 $12,676 in administrative fees) for the overpayment of housing assistance due to inappropriate calculations of housing assistance.