Consider grantee feedback on the challenges they faced as part of ONAP’s planning for technical assistance and training of ONAP COVID-19 recovery program grantees.
2023-LA-0005 | Julio 28, 2023
HUD’s Assistance and Grantee Challenges With the Office of Native American Programs’ COVID-19 Recovery Programs
Public and Indian Housing
- Status2023-LA-0005-001-AOpenClosedClosed on Julio 28, 2023
2023-FW-0003 | Julio 21, 2023
Disaster Recovery Data Portal
Policy Development & Research
- Status2023-FW-0003-001-AOpenClosed
We recommend that the General Deputy Assistant Secretary, Office of Policy Development and Research, and the Deputy Chief Information Officer, Office of the Chief Information Officer develop the project management documents, as required by HUD’s Project Planning and Management Life Cycle V2.0 policy, including obtaining required approvals and ensuring that an adequate project risk management process is established for identifying, analyzing, and responding to project risks.
- Status2023-FW-0003-002-AOpenClosed
We recommend that the General Deputy Assistant Secretary, Office of Policy Development and Research; the Deputy Chief Information Officer; and the Director, Office of Disaster Recovery, identify and incorporate at least one additional data source into the Disaster Recovery Data Portal to further assist grantees with duplication of benefits assessments.
2023-FW-1004 | Julio 13, 2023
State of California, 2018 Disasters Owner-Occupied Rehabilitation and Reconstruction Program
Community Planning and Development
- Status2023-FW-1004-001-AOpenClosedClosed on Julio 13, 2023
We recommend that the Director of the Office of Disaster Recovery require the State to implement policies and procedures that require maintaining documentation to ensure it can support compliance for the installation of 36-inch roof valley flashing.
- Status2023-FW-1004-001-BOpenClosedClosed on Noviembre 16, 2023
We recommend that the Director of the Office of Disaster Recovery require the State to determine if the proper roof valley flashing was installed on the completed and in progress homes, and if not, require the State to install the correct roof valley flashing using non-Federal funds.
- Status2023-FW-1004-001-COpenClosedClosed on Julio 13, 2023
We recommend that the Director of the Office of Disaster Recovery require the State to enhance the system used to estimate costs, to include the Wildland-Urban Interface Code required roof valley flashing, or document in the system and its output the different materials and costs used.
- Status2023-FW-1004-001-DOpenClosedClosed on Julio 13, 2023
We recommend that the Director of the Office of Disaster Recovery require the State to develop and implement a policy to identify ownership and primary residency earlier in the review process and potential red flags in documentation.
- Status2023-FW-1004-001-EOpenClosedClosed on Marzo 22, 2024
We recommend that the Director of the Office of Disaster Recovery require the State to document and support its decision regarding duplication of benefits and income verification for additional owners of the property under an application.
2023-KC-0005 | Junio 13, 2023
Servicers Generally Did Not Meet HUD Requirements When Providing Loss Mitigation Assistance to Borrowers With Delinquent FHA-Insured Loans
Housing
- Status2023-KC-0005-001-AOpenClosedClosed on Septiembre 26, 2024
Review the loans in our sample that did not receive appropriate loss mitigation options to ensure that the borrowers were remedied by the servicers, when possible, and take administrative actions if appropriate.
- Status2023-KC-0005-001-BOpenClosedClosed on Septiembre 26, 2024
Engage with the servicers in our sample to determine reasons for noncompliance and develop a plan to mitigate it going forward.
- Status2023-KC-0005-001-COpenClosed
Provide additional guidance and training to servicers to address common loss mitigation issues found during this audit.
- Status2023-KC-0005-001-DOpenClosedClosed on Septiembre 23, 2024
Update HUD’s FHA FAQs to clarify current loss mitigation requirements and ensure that outdated guidance is removed.
- Status2023-KC-0005-001-EOpenClosed
Update the Save Your Home - Tips to Avoid Foreclosure brochure to include new loss mitigation options as they are introduced and require servicers to send this additional information to delinquent homeowners. This could be done as a redesign of the existing brochure or as addendums to the brochure for temporary programs.
- Status2023-KC-0005-001-FOpenClosedClosed on Diciembre 14, 2023
Design and implement a data-driven methodology to determine the appropriate mix of origination and servicing monitoring and desk reviews.
2023-KC-1001 | Junio 13, 2023
Nationstar Generally Did Not Meet HUD Requirements When Providing Loss Mitigation to Borrowers of Delinquent FHA-Insured Loans
Housing
- Status2023-KC-1001-001-AOpenClosedClosed on Septiembre 24, 2024
Review the sampled loans for which borrowers did not receive appropriate loss mitigation options to ensure that the borrowers were remedied by Nationstar, if possible, and take administrative actions if appropriate.
- Status2023-KC-1001-001-BOpenClosedClosed on Septiembre 24, 2024
Implement controls and provide employee training to help prevent noncompliance in loss mitigation.
- Status2023-KC-1001-001-COpenClosedClosed on Septiembre 23, 2024
Update and implement controls to the Nationstar internal system to ensure the correct application of COVID-19 partial claims.
- Status2023-KC-1001-001-DOpenClosed
Identify loans with COVID-19 recovery partial claims that were affected by the improper application of partial claims funds and update the accounts.
- Status2023-KC-1001-001-EOpenClosedClosed on Septiembre 24, 2024
Identify FHA borrowers who received a non-HUD-approved loss mitigation option and ensure that the borrowers receive an updated approved HUD loss mitigation option.
- Status2023-KC-1001-001-FOpenClosedClosed on Septiembre 24, 2024
Update the servicing script to include information related to the HAF program, identify borrowers who may benefit from HAF, and conduct outreach to these borrowers.