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Document

HUD has a contract with Leidos Innovations Corporation for E-Discovery services using the E-Discovery Management System.  The process for collecting electronically stored information (ESI) and delivering it to customers has two major subprocesses: (1) an initial ESI collection and (2) a keyword search to refine the initial collection results.  OGC’s and Leidos’ collection of ESI does not meet customer demand because processing ESI requests takes too long to meet each program offices’ (that is, customers) needs.  Several factors contribute to this result.  Namely, (1) the contract was not scoped using complete demand information, (2) demand for ESI has changed over time and may increase, and (3) technical issues create challenges for the timely delivery of ESI to customers.  This condition poses several risks to HUD, including monetary and other sanctions, missed opportunities to perform investigative fieldwork, and litigation and associated costs.

HUD planned several changes to its information technology infrastructure, which over time may increase its capacity to process ESI requests and decrease the time it takes to deliver collection results to customers.

We recommend that (1) OGC conduct a study to project HUD’s capacity needs for ESI collections, and (2) OGC give its completed study to OCIO for consideration during future contract award decisions regarding E-Discovery services

Recommendations

Key Details
(mouse over or click items for details)
  Open
  Closed
Funds Put to Better Use
Funds Put to Better Use

Recommendations that funds be put to better use estimate funds that could be used more efficiently. For example, recommendations that funds be put to better use could result in reductions in spending, deobligation of funds, or avoidance of unnecessary spending.

Questioned Costs
Questioned Costs

Recommendations with questioned costs identify costs: (A) resulting from an alleged violation of a law, regulation, contract, grant, or other document or agreement governing the use of Federal funds; (B) that are not supported by adequate documentation (also known as an unsupported cost); or (C) that appear unnecessary or unreasonable.

Sensitive
Sensitive

Sensitive information refers to information that could have a damaging import if released to the public and, therefore, must be restricted from public disclosure.

Priority
Priority

We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

General Counsel

  •   2017-OE-0008-01

    Closed on Marzo 16, 2018

    Conduct a study to project HUD’s capacity needs for ESI collections

  •   2017-OE-0008-02

    Closed on Marzo 16, 2018

    Give its completed study to OCIO for consideration during future contract award decisions regarding E-Discovery services