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We audited the Orange County Housing Authority’s monitoring of its contractors’ performance of housing quality standards inspections of its mobility out units due to inadequacies identified in another review of the Authority’s Housing Choice Voucher program’s housing quality standards.  The Authority contracted out the administration and housing quality standards inspections for its mobility out housing units, Housing Choice Voucher program-funded housing units located in jurisdictions of the public housing agencies of Anaheim and Garden Grove.  Our objective was to determine whether the Authority monitored its contractors’ performance of housing quality standards inspections in accordance with U.S. Department of Housing and Urban Development (HUD) rules and requirements.

The Authority did not adequately monitor its contractors’ performance of HUD’s housing quality standards inspections.  Of the 21 mobility out housing units inspected, 12 were in material noncompliance with HUD standards.  For those units, the Authority’s contractors’ inspectors failed to report 84 deficiencies that existed when they conducted their last inspections.  This condition occurred because the Authority did not have formal written monitoring policies and procedures and lacked a quality control process to monitor its contractors’ performance of inspections to ensure that mobility out housing units complied with housing quality standards.  As a result, some tenants lived in housing that did not meet HUD standards, and the Authority disbursed $52,215 in housing assistance payments for these 12 mobility out housing units.

We recommend that the Director of HUD’s Los Angeles Office of Public Housing require the Authority to (1) reimburse its program $52,215 from non-Federal funds for the 12 Housing Choice Voucher program-funded mobility out housing units that materially failed to meet HUD standards, (2) certify that the identified failed housing quality standards deficiencies have been corrected for the units cited, (3) develop and implement formal written monitoring policies and procedures to ensure that contracted inspections of mobility out housing units meet HUD standards, and (4) develop and implement a quality control process to ensure that contracted inspections of mobility out housing units are monitored for compliance with HUD standards.