We performed an audit of Carrington Mortgage’s compliance with Federal Housing Administration (FHA) requirements for foreclosures that started in 2022. Pursuant to the Coronavirus Aid, Relief and Economic Security Act (CARES Act), as extended by the Secretary, from March 18, 2020, through July 31, 2021, there was a pause on new and ongoing foreclosures for FHA single‐family mortgages for homes that remained occupied. We selected...

We performed an audit of MidFirst’s compliance with Federal Housing Administration (FHA) requirements for foreclosures that started in 2022.  Pursuant to the Coronavirus Aid, Relief and Economic Security Act (CARES Act), as extended by the Secretary, from March 18, 2020, through July 31, 2021, there was a pause on new and ongoing foreclosures for FHA single‐family mortgages for homes that remained occupied. We selected MidFirst...

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Fair Housing and Equal Opportunity’s (FHEO) challenges in completing housing discrimination investigations within 100 days.  We initiated the audit due to the number of investigations reported in FHEO’s annual reports to Congress that exceeded 100 days.  Our objective was to survey and assess the challenges FHEO faces in completing investigations...

We audited the U.S. Department of Housing and Urban Development’s (HUD or Department) Office of Fair Housing and Equal Opportunity’s (FHEO) process for conducting civil rights compliance reviews.  FHEO’s operational readiness to carry out robust compliance reviews is critical to HUD’s goals to advance equity and support underserved communities.  Our objective was to survey and assess challenges FHEO faced in conducting...

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Fair Housing and Equal Opportunity’s, implementation of Executive Order 13988, which President Biden issued to prevent and combat discrimination on the basis of gender identity or sexual orientation.  We performed this audit to assess HUD’s progress in developing an action plan to implement the executive order.  Our audit objective was to...

We audited the Puerto Rico Housing Finance Authority’s (PRHFA) Homebuyer Assistance Program (HBA), which provides eligible applicants with closing costs and downpayment assistance for the purchase of a primary residence.  The U.S. Department of Housing and Urban Development (HUD) provided its grantee, the Puerto Rico Department of Housing (PRDOH), $495 million in Community Development Block Grant Disaster Recovery funds for HBA...

We audited the U.S. Department of Housing and Urban Development’s (HUD) Office of Fair Housing and Equal Opportunity, Fair Housing Initiatives Program (FHIP), Education and Outreach Initiative (EOI).  We conducted this audit to help HUD determine whether the education and outreach provided was going to the people who have been systematically denied full housing opportunity.  Our audit objective was to assess how FHIP...

We audited the Kentucky Commission on Human Rights’ fair housing complaint intake process.  We initiated this audit based on an internal risk assessment of Fair Housing Assistance Program agencies’ challenges.  Our audit objectives were to (1) determine the extent to which the Commission processed fair housing inquiries within 30 days and (2) evaluate its reasons for closing fair housing inquiries.We were unable to determine...

We performed an audit of loan servicers’ compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended.  We initiated the audit based on the large number of borrowers exiting forbearance, because the loss mitigation programs available to these borrowers were new and created a risk for both borrowers and the FHA insurance fund...

We audited Nationstar Mortgage, LLC’s (doing business as Mr. Cooper (Nationstar)) compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended. We concurrently conducted a nationwide audit of servicers’ compliance with the U.S. Department of Housing and Urban Development’s (HUD) COVID-19 loss mitigation requirements (HUD Office of...

HUD OIG is auditing the Office of Fair Housing and Equal Opportunity's Fair Housing Initiatives Program Education and Outreach Initiative. The Education and Outreach Initiative received $7.2 million in FY 2021 funding that it provided to State and local government agencies and non-profit organizations for initiatives that educate the public and housing providers about equal opportunity in housing and compliance with the fair housing...

We audited the U.S. Department of Housing and Urban Development’s (HUD) efforts to proactively communicate information related to the coronavirus disease of 2019 (COVID-19) to homeowners with Federal Housing Administration (FHA)-insured mortgages.  We initiated this work based on a U.S. Government Accountability Office report that identified helping borrowers understand the protections available to them as a key challenge and...

HUD OIG is auditing the fair housing complaint intake process of a Fair Housing Assistance Program (FHAP) agency located within HUD's Region IV geographical jurisdiction. FHAP agencies intake housing discrimination complaints and conduct investigations to determine whether the alleged discrimination occurred. Our objective is to (1) determine the extent that the FHAP agency processed fair housing complaints within 30 days, (2) evaluate...

We determined that FHEO could provide more guidance related to FHEO’s performance assessment process to improve its oversight of State and local fair housing enforcement agencies participating in FHAP.  The FHAP Division has provided guidance that FHEO regional staff responsible for monitoring and overseeing FHAP agency performance (HUD reviewers) does not consistently follow.  Additionally, although all HUD reviewers work...

We audited the U.S. Department of Housing and Urban Development’s (HUD) Title VIII complaint intake data and jurisdictional determinations recorded in the HUD Enforcement Management System (HEMS).  We initiated this audit to assist HUD with identifying opportunities to improve its data collection and jurisdiction determination process.  Our audit objective was to assess HUD’s Title VIII fair housing complaint intake process...

HUD OIG is auditing the Office of Fair Housing and Equal Opportunity's (FHEO) timeliness of investigations for Title VIII complaints.  Title VIII of the Civil Rights Act of 1968 requires that HUD complete investigations of each complaint within 100 days of the date it was filed unless it is impracticable to do so.  Our objective is to assess challenges faced by FHEO in meeting the 100-day investigation requirement for Title...

HUD OIG is auditing the Office of Fair Housing and Equal Opporunity (FHEO) fair housing and civil rights compliance reviews. FHEO has authority to conduct compliance reviews to determine whether a recipient of HUD funds was following applicable civil rights laws and their implementing regulations. Our objective is to assess how the Department , through FHEO and its partners, performed compliance reviews.

HUD OIG is conducting a review of a nationwide mortgage servicing company that provides servicing and origination for FHA loans. In the summer of 2021, FHA introduced new recovery loss mitigation options for borrowers exiting forbearance, which will provide a path to deep and sustained recovery for borrowers who were significantly impacted by the pandemic by reinstating their loans from a delinquent to current status. Our objective is...

HUD OIG is conducting an audit of COVID-19 loss mitigation. In the summer of 2021, FHA introduced new recovery loss mitigation options for borrowers exiting forbearance, which will provide a path to deep and sustained recovery for borrowers who were significantly impacted by the pandemic by reinstating their loans from a delinquent to current status. Our audit objective is to determine if delinquent borrowers of FHA-insured loans...

The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), completed an audit to determine whether FHA-insured borrowers properly received the COVID-19-related forbearance.  The Coronavirus Aid, Relief, and Economic Security Act (CARES Act), signed into law on March 27, 2020, provided a mortgage payment forbearance option for all borrowers who suffered a financial hardship due to the COVID-19...