As of January 2024, 85 percent of HUD employees had approved telework agreements, and 9 percent had approved remote work agreements.  HUD estimated that 31 percent of remote employees were remote as a reasonable accommodation.  Most of HUD’s remote workers served in a limited number of occupations.  We evaluated the Office of the Chief Human Capital Officer’s (OCHCO) controls over the quality of data related to...

The U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Human Capital Officer (OCHCO) and the Office of Departmental Equal Employment Opportunity (ODEEO) both have responsibilities related to increasing the percentage of employees who identify as Hispanic or Latino.  HUD provides an Annual Equal Employment Opportunity Program Status Report, also known as the Annual Management Directive 715 Report (MD-715...

The Office of Evaluation is initiating an evaluation of the timeliness of the Office of Departmental Equal Employment Opportunity's (ODEEO) equal employment opportunity (EEO) complaint-handling process between fiscal years (FY) 2017 and 2023. The evaluation will focus on ODEEO’s EEO investigations and final agency decisions from FY 2017-2023. The objectives for this evaluation are (1) to determine factors affecting the timeliness of...

The Office of Evaluation is initiating an evaluation of HUD’s utilization and oversight of its remote work and telework programs during the period April 25, 2022, to January 13, 2024. Our objectives are to assess: (1) HUD employees’ utilization of remote work and telework programs; (2) HUD’s administration of locality payments to its remote workers and teleworkers; and (3) HUD’s support and training of supervisors overseeing employee...

Retention is a shared responsibility between the U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Human Capital Officer (OCHCO) and HUD’s other program offices.  OCHCO sets the departmentwide retention strategy, while the program offices have responsibility for managing retention within their offices.  Our evaluation determined that HUD’s departmentwide retention strategy in fiscal years (FY) 2019-...

The Office of Evaluation is initiating an evaluation of HUD’s recruitment efforts to address underrepresentation of employees who identify as Hispanic or Latino. Our objectives are to (1) determine the status of HUD’s recruitment plans to address the underrepresentation of employees who identify as Hispanic or Latino and (2) identify how HUD tracks the effectiveness of its recruitment actions to increase representation of employees who...

The Office of Evaluation is initiating an evaluation of HUD’s employee retention. Our objectives are to: 1. To determine whether HUD has a high voluntary separation rate relative to similar agencies, and which program offices or demographic groups, if any, have high rates relative to HUD’s overall rate or to equivalent groups in similar agencies. 2. To determine what retention-relevant programs HUD employs and the extent to which...

We audited the U.S. Department of Housing and Urban Development’s (HUD) transitioning of offices from mandatory to maximum telework during the coronavirus disease 2019 (COVID-19) pandemic, based on a request from Representative Gerald Connolly, to review whether HUD was employing best practices and existing guidance when deciding whether or when to require Federal employees to return to their offices.  Transitioning an office to...

HUD OIG is reviewing HUD's plans to reopen its offices to its employees. This work is in response to a Congressional request. The review objective is to determine whether HUD is following (1) its Resuming Normal Operations Guide, COVID-19 Response, Headquarters and Field Offices; (2) Federal, State, and local government and appropriate non-governmental guidance; and (3) best practices in reopening its offices to employees.