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Key Details
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  Open
  Closed
Funds Put to Better Use
Funds Put to Better Use

Recommendations that funds be put to better use estimate funds that could be used more efficiently. For example, recommendations that funds be put to better use could result in reductions in spending, deobligation of funds, or avoidance of unnecessary spending.

Questioned Costs
Questioned Costs

Recommendations with questioned costs identify costs: (A) resulting from an alleged violation of a law, regulation, contract, grant, or other document or agreement governing the use of Federal funds; (B) that are not supported by adequate documentation (also known as an unsupported cost); or (C) that appear unnecessary or unreasonable.

Sensitive
Sensitive

Sensitive information refers to information that could have a damaging import if released to the public and, therefore, must be restricted from public disclosure.

Priority
Priority

We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

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Date Issued

Housing

  •   2023-KC-1001-001-C

    Update and implement controls to the Nationstar internal system to ensure the correct application of COVID-19 partial claims.

  •   2023-KC-1001-001-D

    Identify loans with COVID-19 recovery partial claims that were affected by the improper application of partial claims funds and update the accounts.

  •   2023-KC-1001-001-F

    Update the servicing script to include information related to the HAF program, identify borrowers who may benefit from HAF, and conduct outreach to these borrowers.

  •   2023-KC-1001-001-E

    Identify FHA borrowers who received a non-HUD-approved loss mitigation option and ensure that the borrowers receive an updated approved HUD loss mitigation option.

  •   2023-KC-1001-001-A

    Review the sampled loans for which borrowers did not receive appropriate loss mitigation options to ensure that the borrowers were remedied by Nationstar, if possible, and take administrative actions if appropriate.

Housing

  •   2023-KC-0005-001-A

    Review the loans in our sample that did not receive appropriate loss mitigation options to ensure that the borrowers were remedied by the servicers, when possible, and take administrative actions if appropriate.

  •   2023-KC-0005-001-E

    Update the Save Your Home - Tips to Avoid Foreclosure brochure to include new loss mitigation options as they are introduced and require servicers to send this additional information to delinquent homeowners. This could be done as a redesign of the existing brochure or as addendums to the brochure for temporary programs.

  •   2023-KC-0005-001-D

    Update HUD’s FHA FAQs to clarify current loss mitigation requirements and ensure that outdated guidance is removed.

  •   2023-KC-0005-001-F
    Closed on December 14, 2023

    Design and implement a data-driven methodology to determine the appropriate mix of origination and servicing monitoring and desk reviews.

  •   2023-KC-0005-001-B

    Engage with the servicers in our sample to determine reasons for noncompliance and develop a plan to mitigate it going forward.

  •   2023-KC-0005-001-C

    Provide additional guidance and training to servicers to address common loss mitigation issues found during this audit.

Community Planning and Development

  •   2023-FW-1002-001-G

    We recommend that the Deputy Assistant Secretary work with the Authority to assess the risk of potential improper payment for projects PW273 and PW100 and vouchers 576322, 583423, and 578761.

  •   2023-FW-1002-001-H

    We recommend that the Deputy Assistant Secretary require HUD program staff to provide technical assistance to the Authority to address deficiencies noted throughout the audit report.

  •   2023-FW-1002-001-B
    Closed on October 20, 2023

    We recommend that the Deputy Assistant Secretary instruct the Virgin Islands Housing Finance Authority to enforce its subrecipient agreement requirement to submit monthly status reports.

  •   2023-FW-1002-001-F

    We recommend that the Deputy Assistant Secretary instruct the Virgin Islands Housing Finance Authority to conduct training for Authority staff on the newly developed or revised policies and procedures

  •   2023-FW-1002-001-E

    We recommend that the Deputy Assistant Secretary instruct the Virgin Islands Housing Finance Authority to revise its policies and procedures to include requirements to document its basis for activities’ meeting the national objective, including the rationale for the service area used and a list of acceptable documents to support that the area was primarily residential for the low- and moderate- income area benefit national objective.

  •   2023-FW-1002-001-D
    Closed on October 20, 2023

    We recommend that the Deputy Assistant Secretary instruct the Virgin Islands Housing Finance Authority to develop and implement detailed policies and procedures to guide staff in reporting performance outcomes in the QPR and on its disaster recovery website.

  •   2023-FW-1002-001-C

    We recommend that the Deputy Assistant Secretary instruct the Virgin Islands Housing Finance Authority to develop and implement procedures to ensure that all Match Program activities are monitored, and guidance is provided to its Match Program recipients.

  •   2023-FW-1002-001-A

    We recommend that the Deputy Assistant Secretary instruct the Virgin Islands Housing Finance Authority to develop and implement procedures, including financial controls, to enhance its tracking of payments made with CDBG-DR funds and payments made with FEMA funds to ensure that payments are not made for the same invoices, match requirements are not exceeded before closeout, and a thorough review is conducted for award increases and cost reasonableness.

Community Planning and Development

  •   2023-FW-1003-001-F
    Closed on March 31, 2024

    We recommend that the Deputy Assistant Secretary instruct the Authority to develop and implement policies and detailed procedures to establish the CMU’s responsibilities related to verifying that the CDBG-DR activity meets the stated national objective.